Director, Legal Operations

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and services that support the entire travel journey. Our platforms - including Priceline Agoda KAYAK and OpenTable - utilize advanced AI machine learning and other innovative technologies to simplify and personalize the travel experience for consumers and partners in over 220 countries and territories. Our mission is to make it easier for everyone to experience the world. For more information visit and follow us on X @BookingHoldings.

This role is eligible for our hybrid work model: Two days in-office.

Booking Holdings Inc. seeks an energetic well-organized and proactive Legal Operations Director to lead our global legal operations function at Booking Holdings Corporate Center (BHCC) and to collaborate and coordinate with the legal operations functions across our subsidiary brand legal teams. The Legal Operations Director will oversee a wide variety of areas including but not limited to: budget control billing/vendor management AI and legal tech and tooling contract management and administration knowledge management and litigation support. The role has three functional direct reports and a larger team spread across four global locations: Connecticut (U.S.) Amsterdam (Netherlands) Bucharest (Romania) and Bangalore (India).

The Legal Operations Director must be flexible in adapting to changing priorities and business needs as well as working cross-culturally across borders and time zones. The right candidate will be able to work independently and collaboratively in a global fast-paced and growth-minded environment. This role is key to Booking Holdings global legal department requiring a strong leader to collaborate with corporate and brand stakeholders support the legal function and drive lasting efficiencies.

In this role you will get to:

• Leadership & Development: Lead the global legal operations function collaborating with brand legal privacy and compliance teams. Drive learning initiatives for the Global Legal Team including CLEs training sessions summits and speaker events in coordination with subsidiary brands.

• Process Improvement: Find opportunities to improve processes learn about and share best practices develop playbooks create training and improve efficiencies for the Corporate and global Legal team. Work across a global team in our Corporate offices in the US Netherlands Romania and India.

• AI and Technology: Remain up to date on legal AI and legal operations industry trends and test implement and manage and handle AI and other technology solutions to optimize legal performance across various disciplines such as contracts and matter management tools budget matter and vendor tracking software. Work closely with company technology leaders to understand how to best implement AI and other systems for the legal department. Drive higher use of AI tools in the Corporate and global legal departments and help Booking Holdings reduce overall reliance on external counsel and other vendors.

• Budget management: Organize and maintain the Corporate legal department budget including the annual planning cycle and other reports as needed. Explore efficiencies with brand legal ops teams and procurement around budgeting and vendor management.

• Legal Vendor & Contracts Management: Oversee expense control vendor relations and compliance with billing guidelines while managing vendor onboarding Legal Tracker and engagement letters. Supervise the contract management team in India to streamline contract tracking record-keeping and database management (Conga). Collaborate with brand legal and technology teams to enhance efficiencies and technological capabilities. Oversee vendor AI tooling and usage including adoption performance and compliance.

• Program and Project Management Reporting & Analytics: Own the program and portfolio project management operating model . Develop and implement metrics and benchmarking to measure and report on team performance and oversee the creation of regular performance reports using legal team tools. Lead change management and adoption for major process technology and operating-model initiatives.

What you have:

Our Commitment to Inclusion

Through the Booking Holdings brands we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation creativity and collaboration.

There are a variety of job related factors that go into determining a salary range including but not limited to external market benchmark data geographic location and years of experience sought/ addition to a competitive base salary roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC-metro area is $189000-$231000.

We are proud to offer a comprehensive benefits program designed to keep you and your family healthy plan for the future and make the most out of life. For a glimpse of our benefits offerings please see here. In addition to competitive health and wellness benefits we currently offer other perks to eligible employees such as: tuition reimbursement fitness reimbursement discounts and more!

If this role resonates with you we encourage you to click the apply button!

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race religious creed color age sex sexual orientation gender identity national origin religion marital status medical condition disability military service pregnancy childbirth and related medical conditions or any other classification protected by federal state or local law.

Booking Holdings also extends this policy to every phase of the employment process including but not limited to recruitment selection placement transfer training and development position elimination restructure promotion compensation benefits layoffs termination and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position please email with your request. M/F/V/D/S

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