Director, Internal Communications & Samsung US Newsroom

Position Summary

This role is not eligible for immigration sponsorship.

Samsung Electronics America (SEA) is a leader in mobile technologies consumer electronics home appliances enterprise solutions and networks systems. Across each of these areas our work drives innovation economic growth and workforce opportunity in the United States.
For nearly five decades Samsung has been at the forefront of technological advancements investing over $100 billion and creating more than 20000 jobs nationwide. Our mission To integrate cutting-edge products services and AI technology to deliver smarter sustainable and more connected experiences that empower people to live better.
As a wholly owned subsidiary of Samsung Electronics Co. Ltd. SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.
To learn more visit . For the latest news visit and Responsibilities

Samsung Electronics America is seeking a dynamic strategic and highly motivated Director of Internal Communications & Samsung US Newsroom to lead two critical pillars of our corporate communications function. This dual-mandate role is responsible for driving an internal communications program that informs engages and connects Samsung employees across the United States while simultaneously overseeing the Samsung US Newsroom a powerful owned content platform that amplifies the companys voice stories and thought leadership to external audiences.

Reporting to the Senior Director of Corporate Communications this individual will serve as a communications leader who is equally comfortable crafting a compelling CEO message as they are analyzing newsroom traffic metrics. The ideal candidate is a self-starter a creative problem solver and a results-driven professional who consistently looks for smarter more innovative ways to communicate and who understands that great communication drives business outcomes.

This role will manage a small team and collaborate cross-functionally with HR Legal Marketing Lines of Business PR teams Executive Leadership and external agency partners to deliver integrated high-impact communications programs.

Key Responsibilities

Internal Communications

• Develop and execute a comprehensive internal communications strategy that aligns with Samsung Electronics Americas business priorities culture and values
• Serve as the lead communications partner for HR partnering closely to support people-first communications including organizational announcements benefits and compensation updates culture initiatives talent programs performance cycles and employee policy changes
• Own and manageCEO and executive communications including drafting executive messages talking points internal speeches video scripts and thought leadership content that authentically represents leaderships voice
• Plan produce and managecompany-wide town hallsand all-hands meetings overseeing logistics content development run-of-show Q&A strategy and post-event follow-up communications
• Manage the companyintranet ensuring it serves as an engaging intuitive and informative hub for employees; oversee content governance platform updates and user experience enhancements
• Oversee the strategy content and operations ofdigital signageacross Samsung US offices and facilities ensuring messaging is timely on-brand visually compelling and relevant to on-site employees
• Establish and manage aninternal editorial calendarthat ensures consistent well-timed and strategically aligned communications across all internal channels
• Build and maintain strong relationships with business unit leaders HR business partners and executive stakeholders to surface and prioritize communications needs across the organization

Samsung US Newsroom

• Lead the editorial direction and day-to-day operations of theSamsung US Newsroom Samsungs owned media platform for press releases product stories and corporate news
• Own the end-to-end strategy content development and day-to-day management of the Samsung Electronics America LinkedIn company page ensuring it serves as a premier destination for employees prospective talent media industry partners and business audiences
• Manage theeditorial calendarfor the newsroom and LinkedIn working in partnership with PR product communications and marketing teams to plan sequence and publish content that supports key business moments product launches and corporate milestones
• Oversee allback-end operations and website management including platform maintenance performance optimization CMS administration and coordination with agency and web development partners on technical enhancements and site updates
• Develop and publish compellingowned content and storytelling including feature articles executive bylines innovation stories corporate responsibility narratives and multimedia content that positions Samsung as a leader in its industry
• Ensure all content published to the newsroom meets the highest standards of accuracy brand voice AP style and legal compliance managing an internal review and approval process efficiently and effectively
• Monitor and analyzenewsroom performance metrics including traffic engagement content reach and media pickup delivering regular reports and insights to leadership and key stakeholders
• Identify opportunities forplatform innovation including new content formats multimedia integrations GEO improvements and enhanced user experience features that keep the Samsung US Newsroom at the forefront of owned media excellence

Team & Agency Management

• Lead a small internal communications and newsroom team fostering a culture of excellence collaboration creativity and continuous learning
• Manage relationships with external agencies and vendors supporting internal communications and newsroom operations ensuring quality deliverables adherence to timelines and efficient use of budget
• Manage departmental budgets with fiscal discipline and strategic prioritization

Skills and Qualifications

Required

• 12 years of progressive communications experience with a strong track record in both internal communications and content/editorial management
• Demonstrated expertise inemployee communications including HR communications change management and organizational announcements
• Proven experience writing and managingCEO and C-suite executive communicationswith the ability to capture and articulate leadership voice with precision and authenticity
• Experience planning and executingtown halls and all-hands events both in-person and virtually
• Hands-on experience managing acorporate intranet including content strategy governance platform administration and user engagement
• Experience overseeingdigital signage programsin a corporate environment
• Demonstrated experience running or contributing to acorporate newsroom or owned media platform including CMS management content publishing editorial planning and performance reporting
• Exceptional writing editing and storytelling skills with the ability to translate complex business topics into clear engaging and compelling narratives
• Strong analytical mindset with the ability to interpret data generate insights and use metrics to drive communications strategy
• Experience managing and developing communications professionals with a collaborative and empowering leadership style
• Ability to manage multiple projects simultaneously in a fast-paced matrixed organization with a high degree of professionalism and attention to detail
• Proficiency withCMS platforms(WordPress Drupal or similar)intranet platforms(SharePoint Simpplr or similar) anddigital signage systems
• Proficiency with analytics tools (Google Analytics Adobe Analytics or similar) and communications measurement platforms

#LI-MR1

Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 12 months) Paid Time Off Student Loan Program (after 12 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

To ensure a fair and transparent recruitment process please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

* Please visit Samsung membership to see Privacy Policy which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident please click here.

At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.