Director, HCM Applications

Nemours Childrens Health is seeking a Director HCM Applications to join our team in either Jacksonville Florida or Orlando Florida.

The Director of HCM Applications is responsible for the strategic leadership operational oversight and continuous optimization of Human Capital Management applications within Information Systems. This role provides direction for Oracle Fusion Cloud HCM applications with specific focus on Talent Management Recruiting Core HR Compensation and related third-party products. The Director partners closely with Human Resources Information Systems leadership vendors and business stakeholders to ensure HCM technology solutions are reliable scalable secure and aligned with organizational priorities.

Essential Functions

• Provide strategic direction and day-to-day leadership for the HCM Applications team including oversight of system support enhancements upgrades integrations testing reporting and issue resolution.
• Serve as the Information Systems leader for Oracle Fusion Cloud HCM applications including Talent Management Recruiting Core HR Compensation and related modules or capabilities.
• Partner with Human Resources leadership to understand business priorities translate requirements into technology solutions and maintain an HCM application roadmap that supports organizational goals.
• Oversee configuration optimization release management and governance for Oracle Fusion Cloud HCM applications and associated third-party products.
• Ensure application stability data integrity security compliance and appropriate role-based access across HCM systems.
• Lead planning and execution for Oracle quarterly updates patches enhancements regression testing user acceptance testing and production readiness activities.
• Manage vendor relationships service-level expectations contracts escalations and product roadmaps for Oracle and third-party HCM technology partners.
• Establish and maintain support models intake processes prioritization methods and performance metrics for HCM application services.
• Guide cross-functional teams through system implementations enhancements process redesign integrations and change management activities.
• Develop mentor and evaluate team members while fostering accountability collaboration service excellence and professional growth.
• Participate in planning budgeting resource allocation and prioritization activities for HCM application services.
• Promote continuous improvement by identifying opportunities to simplify processes improve user experience increase automation and optimize the value of HCM technology investments.
• Ensure appropriate documentation is maintained for system configuration business processes operational procedures testing outcomes and support handoffs.
• Ensure work is performed in accordance with organizational policies security standards change control procedures and regulatory requirements.
• Remain current with emerging technologies trends and best practices to inform future state strategy and innovation.
• Represent Nemours in industry forums vendor briefings and professional development activities.

Job Requirements

• Bachelors degree in Information Systems Human Resources Business Administration Computer Science or a related field required; equivalent combination of education and relevant experience may be considered.
• Seven (7) or more years of progressive experience supporting implementing or leading enterprise HCM applications preferably in a healthcare academic medical center or larger enterprise environment required.
• Three (3) or more years of leadership experience managing application teams technology projects or cross-functional initiatives required.
• Relevant Oracle Cloud HCM certifications or professional certifications in project management IT service management or human resources technology preferred.

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