Director, Global Quantum System Deployment
Fremont, CA - USA
Job Summary
Rigetti Computing is seeking a Director of Quantum System Deployment & Field Engineering to lead the global deployment integration commissioning and lifecycle support of our on-premise quantum computing systems.
In this role you will build and lead Rigettis Field Engineering organization ensuring the successful delivery of complete quantum systems - from factory acceptance through customer installation commissioning acceptance and operational handoff. You will develop the people processes and operational standards required to scale commercial deployments worldwide.
Working across Hardware Engineering Manufacturing Quantum Engineering Software and Program Management you will ensure every deployed system meets Rigettis standards for performance reliability and customer success.
Build lead and scale Rigettis global Field Engineering organization.
Own the end-to-end deployment of on-premise quantum computing systems including site readiness installation system integration commissioning customer acceptance and operational handoff.
Lead deployment of complex systems including superconducting quantum processors dilution refrigerators RF/microwave hardware control electronics networking and supporting infrastructure.
Serve as the senior technical escalation point during customer deployments and field operations.
Establish deployment processes field engineering standards training documentation and operational metrics.
Partner cross-functionally with Hardware Engineering Manufacturing Software Program Management and Customer Success to improve deployment readiness reliability and customer experience.
Drive continuous improvements in deployment efficiency serviceability and lifecycle support.
Masters degree in Physics Engineering or a related technical field (Ph.D. preferred).
10 years of experience deploying integrating or supporting complex hardware systems.
3 years of people management experience.
Strong systems engineering background integrating mechanical electrical software networking and controls systems.
Experience with one or more of the following:
Quantum computing
Cryogenic systems
RF/microwave systems
Semiconductor equipment
Scientific instrumentation
Excellent customer-facing leadership communication and problem-solving skills.
Willingness to travel globally (approximately 3040%).
Experience with superconducting quantum computing or dilution refrigerator systems.
Experience supporting enterprise government or national laboratory customers.
Experience building and scaling field engineering organizations.
Familiarity with Factory Acceptance Testing (FAT) Site Acceptance Testing (SAT) and product lifecycle support.
Required Experience:
Director