Director, Forward-Deployed AI Solutions
Job Location:
Philadelphia, PA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
ROLE OVERVIEW
As a forward-deployed AI operator within Real-World Data Solutions (RWDS) you will work at the intersection of people process data and technology to turn messy operational challenges into AI-enabled systems that perform in daily work.
You will embed directly with the teams doing the work: observing how workflows actually operate identifying the right intervention building the smallest useful solution testing it with real users and improving it until it delivers measurable value. Sometimes that solution will use AI; sometimes deterministic automation an existing platform or a process redesign will be the better answer. Your job is to make that judgment and own the outcome.
This is a senior hands-on builder role for an operations-minded problem solvernot a traditional software engineering position. You should be comfortable building with modern AI automation analytics and low-code tools while partnering with data and engineering teams when a solution requires production-grade infrastructure.
Because this role sits at the center of how RWDS delivers for clients the work you do here should show up in two core ways: how clients experience working with us and how profitably we operate
KEY RESPONSIBILITIES
- Discover and document how work actually happens: the people approvals exceptions and informal tools (spreadsheets Slack threads workarounds) that fill the gaps in official process
- Build and ship AI-enabled tools workflows and automations directly with the analysts and teams wholl use them
- Own your tools past the demo stage make sure the underlying data logic is sound and the tool holds up as usage scales partnering with engineering to productionize and incorporate into enterprise tooling
- Use current AI/LLM tooling (agents RAG coding assistants) to build faster and know when a lightweight tool or application is the right call versus when it needs to be a real engineered solution
- Design appropriate human review exception handling monitoring and governance into each solution from the beginning
- Actively gather voice-of-client feedback from analysts and business stakeholders to determine what should be built
- Pilot new tools with a small group of real users before scaling team-wide and use that feedback to shape the broader rollout
- Communicate technical decisions and tradeoffs clearly to non-technical stakeholders
- Take ownership of a defined portion of the AI/tooling roadmap for RWDS with minimal oversight youre expected to drive not just execute against someone elses plan
- Train the RWDS and dependent teams on AI tooling and maintain ongoing communication to support adoption
QUALIFICATIONS
Required
- Ability to understand data structures trace data through a workflow validate business logic and collaborate effectively with analysts and engineers
- Track record of driving a project or initiative from ambiguous problem to shipped solution with real adoption without needing heavy oversight
- Demonstrated experience with LLM-based tools and practical AI integration patterns
- Understanding of responsible AI and data governance in a regulated industry
- Able to recognize when a lightweight solution is appropriateand when security scale data complexity or reliability requires engineering partnership
- Strong communication skills able to explain technical tradeoffs to non-technical stakeholders and turn a vague business ask into a scoped technical plan
Preferred
- Analytics/data engineering or ETL background or equivalent depth working directly with large relational databases (SQL Python Databricks or equivalent)
- Experience building playbooks training programs or enablement materials that scaled technology adoption across a team
- Some prior leadership or informal mentorship experience this role is expected to grow into more ownership over time
- Experience evaluating or piloting new AI platforms and tools and making a real build-vs-buy call rather than just experimenting
- Exposure to complex analytics workflows leveraging large data environments
- Familiarity with real-world healthcare data (claims EHR labs registries or similar patient-level datasets) and how its used in life sciences work
We welcome portfolios capstone projects workflow maps automation examples or case studies that demonstrate how you diagnosed a problem chose an approach built and deployed a solution earned user adoption and measured the result. We care more about demonstrated judgment and shipped outcomes than whether your previous title included AI.
Base salary for the role is commensurate with experience and can range between $190000 - 240000 annual bonus opportunity.
Our main office is located in Center City Philadelphia where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together which is why we prioritize hiring in the Philadelphia area.
For certain roles we also hire from hub locationsregions where we have an established presence with multiple team members working remotely. While these employees primarily work from home we bring them together in person at least once a year for team-building collaboration and strategic planning.
Due to tax and labor regulations we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:
Hub Locations:
- Philadelphia Pennsylvania
- Boston Massachusetts
- New York City New York
- Baltimore Maryland
- Washington D.C.
- Charlotte North Carolina
- Raleigh-Durham North Carolina
- Atlanta Georgia
- Chicago Illinois
Approved States for Remote Work:
CT DE FL GA IL IN MA MD MI NC NJ NY OH PA TN and VA.
About HealthVerity
HealthVerity is the leader in privacy-protected real-world data exchange transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industrys largest RWD ecosystem HealthVerity supports critical applications in clinical development commercial strategy regulatory decision-making and public health. To learn more about HealthVerity visit .
Why youll love working here
We are making a difference Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team Our people define our culture and always will. We take time out to celebrate each other and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners Every team member is continually learning no matter if weve been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients partners and each other.
Benefits & Perks
Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees with eligibility limited to those in permanent positions.
- Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
- Benefits: We offer health dental and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program with new hire equity grants beginning at the Director level and above.
- Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
- Generous PTO: Take time off as needed targeted at 4 weeks per year including vacation personal and sick time plus paid parental leave.
- Parental Leave: 12 weeks paid leave for childbearing surrogacy and adoption; 6 weeks for non-childbearing parents.
- Comprehensive and individualized onboarding: mentorship program departmental talks and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
- Professional development: biweekly 1:1s hands-on leadership that is goal-and growth-oriented for each team member and an annual budget to support professional development pursuits
We believe incorporating different ideas perspectives and backgrounds make us stronger and encourages an environment where ageism racism sexism ableism homophobia transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or on the basis of disability. At HealthVerity were working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.
If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.
Required Experience:
Director
About Company
Hiring Locations Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in th ... View more
