Director Engineering

Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization the team building the next generation of the Chime member experience. AAX owns Jade Chimes AI-powered financial assistant our AI platform infrastructure as well as the core app experiences and shared design system.

In this role youll own the multi-quarter strategy for AAX engineering translating company priorities into scalable plans across these teams. Youll build and lead a bench of TLM (tech leader managers) and senior technical staff set the technical bar for how Chime builds AI-native member-facing products and partner with Product Design Data Science and our Risk team to shape where AAX invests next.

This is a role for a leader who is equally comfortable setting long-range technical vision and staying close enough to the details to guide hard architectural calls someone who has helped build or scale AI/LLM-powered consumer products and knows how to grow the engineering leaders around them.

The base salary offered for this role and level of experience will begin at $269000.00 and up to $373000.00. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

• In partnership with our product team you will own the multi-quarter strategy for AAX engineering translating company and product priorities into our roadmap plans across consumer facing AI experiences AI Platform App Journey and Design Systems.
• Build lead and hire a high-caliber leadership bench of highly technical leaders/ICs as well as building a team culture that exemplifies a builder mindset.
• Partners with your team to set technical direction for the org driving architectural alignment across our consumer facing AI experiences AI Platform App Journey and Design System.
• You will continue to drive our AI-native engineering culture: setting the bar for how LLM-powered features get shipped safely at scale.
• Own engineerings strategic role in product direction partnering with Product Design Data Science and Risk leadership to shape roadmaps challenge assumptions and integrate platform and member value into long-range plans
• Represent AAX and engineering more broadly in cross-functional and executive forums connecting the orgs work to company-wide strategy and outcomes
• Cultivate a high-performing culture across the org modeling Chimes values and ensuring strong talent performance and career development practices on every team
• Ensure the org maintains strong operational practices on-call monitoring and incident response for every service/experience the team owns
• Contribute to overall engineering initiatives as a member of Chimes engineering leadership team

• 10 years of software engineering experience including 5 years managing managers or leading multi-team engineering organizations
• A track record of building and scaling AI/LLM-powered consumer products with the technical depth to guide future investments and technical direction.
• Experience hiring developing and retaining engineering leaders (TLMs and Staff ICs) and building leadership pipelines and succession plans
• Strong technical fundamentals across relevant parts of the stack (e.g. React Native Python or Ruby on Rails GraphQL distributed systems) and the judgment to know where to go deep
• Demonstrated ability to translate company and product strategy into multi-quarter engineering plans and to adapt org design as priorities and scale evolve
• Excellent executive communication skills you can craft a compelling narrative that connects org strategy to business outcomes for senior leaders and cross-functional partners
• Experience partnering closely with Product Design Data Science and Risk/Compliance functions in a regulated or high-trust environment (fintech experience a strong plus)
• AI-native fluency and a genuine interest in AI-native ways of working with a track record of fostering that practice across teams rather than treating it as someone elses job
• The desire to make a huge difference at a growing company and the ability to motivate teams through delivery on aggressive schedules and goals

#LI-JC1 #LI-Onsite

At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank*on the premise that core banking services should be helpful easy and free. Through our user-friendly tools and intuitive platforms we empower our members to take control of their finances and work towards their goals. Whether its starting a savings account purchasing a first car or home launching a business or pursuing higher education were proud to have helped millions unlock their financial potential.

Were a team of problem solvers dreamers and builders with one shared obsession: our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.

We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we dontwho will

*Chime is a financial technology company not a bank. Banking services provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC.

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices plus team and company-wide events depending on location. Whether youre coming in regularly or are part of our fully remote program youll stay engaged with your work and teammates.
• Benefits that support your work and life including backup child elder and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health financial and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact: .

To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.