Director, Employee Services

WHO YOULL WORK WITH

The Director PHK Services will lead across Nikes workplace services ecosystem partnering with teams across Corporate Real Estate Human Resources Finance Procurement Security Communications Technology business leadership teams and external provider networks to deliver a seamless differentiated campus experience.

WHO WE ARE LOOKING FOR

Nike is looking for a strategic enterprise-minded people-leader who can define and execute the vision integration and performance of the PHK Services portfolio. This leader brings a strong balance of long-term strategic thinking operational excellence commercial acumen and executive influence across a highly matrixed environment. The successful candidate will connect workplace strategy service delivery employee experience supplier partnerships and campus transformation to create environments that enable and accelerate collaboration productivity innovation sport and Nikes culture.

• 10 years directly relevant experience
• Bachelors degree in Business Operations Facilities Management Hospitality Real Estate or related field or equivalent combination of education experience and training.
• Proven experience leading complex workplace hospitality facilities mobility events sport services employee experience or integrated services portfolios.
• Demonstrated ability to influence senior leaders build trusted partnerships and align diverse stakeholders across matrixed organizations without direct authority.
• Strong financial and commercial leadership experience including supplier strategy contract negotiations performance management budget stewardship and value creation.
• Experience using data analytics employee insights financial management and operational metrics to guide decisions and improve business outcomes.

WHAT YOULL WORK ON

You will define integrate and drive Nikes PHK Services strategy and operating model ensuring the campus functions as a strategic business asset that supports culture collaboration organizational effectiveness and enterprise priorities.

• Develop and execute the long-term vision for PHK Services aligning workplace experiences campus operations and service delivery with Nikes evolving business priorities.
• Lead an integrated portfolio that includes Food Services Sport Services Events Workplace Experience Mobility and Integrated Facilities Management.
• Establish governance operating rhythms and performance frameworks that strengthen alignment service excellence accountability and measurable business outcomes across service lines.
• Design and implement future-state operating models that improve scalability efficiency accountability service integration and employee experience.
• Lead enterprise transformation initiatives across organizational design workforce strategy supplier ecosystems governance structures and service delivery models.
• Partner with senior leaders and cross-functional teams to influence decisions align priorities and lead communications for highly visible initiatives and organizational changes.
• Oversee supplier partnerships KPI frameworks service-level agreements performance reviews commercial negotiations and continuous improvement efforts across multiple providers.
• Spearhead the activation of epic experiences at the PHK Campus!

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.