Director, Clinical Operations
Job Location:
Concord, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The ideal candidate is a hands-on leader who thrives in fast-paced healthcare environments providing guidance training and support to sterile processing management and staff. This position drives accountability operational efficiency and continuous improvement while ensuring compliance with all applicable regulatory and industry standards.
If you are passionate about leading high-performing teams building strong customer relationships and advancing quality and patient safety this is an opportunity to make a meaningful impact across multiple healthcare facilities.
- Lead and develop a high-performing leadership team across multiple onsite sterile processing departments ensuring exceptional service delivery and achievement of contractual commitments.
- Drive employee engagement retention and a culture focused on safety accountability and continuous improvement.
- Collaborate with business development partners and customer stakeholders to establish communicate and manage expectations while ensuring successful contract execution.
- Build strong relationships with executive and operational customer leaders conducting regular business reviews focused on KPIs performance results and strategic objectives.
- Ensure achievement of customer KPIs and service level expectations across all assigned locations.
- Resolve customer concerns quickly and effectively by identifying root causes implementing corrective actions and tracking measurable outcomes.
- Identify opportunities to expand services and strengthen customer partnerships through consistent delivery of value and results.
- Optimize staffing resource allocation and workforce planning to meet operational demands and contract requirements across multiple sites.
- Lead the implementation of operational processes policies new services product conversions and continuous improvement initiatives.
- Ensure compliance with all regulatory accreditation and organizational standards while maintaining operational excellence and quality outcomes.
- Manage financial performance including budget and P&L accountability while driving cost savings through process improvement and team development.
- Analyze non-conformances performance trends and operational data to develop and execute strategic improvement plans that align with business objectives.
Required:
- High school diploma or equivalent with 12 years of healthcare experience with 8 years of leadership experience in a healthcare or manufacturing facility.
- Working knowledge of Microsoft Office applications
- Active certification in sterile processing/central sterile via CBSPD or HSPA (IAHCSMM). If not certified at point of hire it must be obtained within 12 months of hire.
- Experience with project management process improvement and strategic planning.
- Must possess solid managerial analytical organizational skills and financial acumen.
- Must possess effective negotiating and influence skills.
- Proven ability to recruit train and motivate personnel to balance staffing strength with profitability and growth.
Preferred:
- Bachelors degree and 8 years of healthcare experience with 6 years of leadership experience in a healthcare facility.
- Experience in Lean Manufacturing principles and Continuous Improvement.
- Experience with instrument tracking software and employee management systems.
- Strong knowledge of Sterile Processing Operating Room and Material Management functions.
- Strong medical instrument knowledge.
Pay range for this opportunity is$124737.50-$161425.00.This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums if higher than range listed. Pay rates are based on a number of factors including but not limited to local labor market costs years of relevant experience education professional certifications foreign language fluency etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited hired trained transferred and promoted in all job groups regardless of race color religion age disability national origin citizenship status military or veteran status sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity genetic information and any other category protected by federal state or local law. We are not only committed to this policy by our status as a federal government contractor but also we are strongly bound by the principle of equal employment opportunity.
Required Experience:
Director
About Company
STERIS is a leading provider of infection prevention and other procedural products and services. Learn more here.
