Director, Category Management — Digital Appliances

Position Summary

Samsung Electronics America Inc. (SEA) the U.S. Sales and Marketing subsidiary is a leader in mobile technologies consumer electronics home appliances enterprise solutions and networks systems. For more than four decades Samsung has driven innovation economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20000 people nationwide. By integrating our large portfolio of products services and AI technology were creating smarter sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co. Ltd.
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The DA Category Management Director is the full business owner for Digital Appliances (Refrigerator Laundry Cooking Dishwasher and Vacuum) within Samsung Electronics Americas CE eCommerce organization. This role carries end-to-end P&L accountability for DA across and eCommerce retail partners including revenue operating profit pricing forecast accuracy and promotional investment with a mandate to lead the categorys turnaround after several years of revenue and profit decline.

Beyond category ownership this Director will lead a defined set of DA business expansion initiatives on behalf of CE eCommerce since base-business growth alone is not expected to be sufficient to restore DA to profitability. This includes own parts marketplace initiatives and SMB/B2B channel build-out. The role is intended for a leader who can run a P&L under real turnaround pressure with rigor while also building new growth channels alongside it.

Category P&L Ownership (Digital Appliances)

• Full P&L accountability own revenue SEA weight operating profit and OP% for DA (Refrigerator Laundry Cooking Dishwasher Vacuum) across all eCommerce channels and report performance against plan (T-series forecasts budget and prior-year comparisons).
• Turnaround leadership own the plan to return DA to sustainable profitability including root-cause diagnosis of margin erosion pricing/promotional discipline and a clear milestone-based path back to breakeven and beyond.
• Pricing and promotional strategy set and defend price architecture promotional cadence and MDF/co-op investment across DA sub-categories in partnership with Finance and Sales.
• Forecast and demand planning own DAs sell-in and sell-out forecast reconcile against retailer-submitted forecasts and flag and correct drift before it becomes an inventory or OP problem.
• Category management team leadership manage the Refrigerator Category Manager and the Cooking & Laundry Category Manager and act as the primary escalation point for category-level issues raised by Finance Sales or Supply Chain.
• Cross-functional partnership represent DA in Weekly Business Reviews S&OP and executive business reviews and partner with Marketing Supply Chain and Retail Sales teams on category execution.

DA Business Expansion Initiatives

Given DAs current profitability pressure and constrained marketing budget base-business growth alone is not expected to be enough expansion is a required lever not an optional one. This Director will personally lead the following initiatives in partnership with the CE eCommerce Business Expansion Lead:

• parts marketplaces drive DA profitability through internal parts-marketplace initiatives including the Global Parts Marketplace (GPCA) which sells DA parts directly and the Samsung Décor Parts Marketplace for décor/finish parts and panels.
• SMB and B2B channel build-out expand SMB-focused programs such as the Pure Home River gifting/bulk relationship and build out builder-channel accounts as a new demand source for DA categories.
• White-space partnership exploration evaluate largely untapped partnership channels relevant to DA categories (e.g. real estate agents moving companies registries) as long-term demand sources.

Skills and Qualifications

• 12 years of experience in eCommerce category management retail merchandising or brand P&L management ideally within consumer electronics appliances or a comparable durable-goods category.
• Demonstrated ownership of a P&L of comparable scale revenue and profitability accountability not just sales or marketing execution including experience managing a business through a margin or revenue downturn.
• Strong quantitative fluency: comfortable building and defending a forecast reading a margin waterfall and working directly in Excel-based financial models.
• Experience managing pricing promotional investment and channel strategy with retail partners (Best Buy Lowes Home Depot Amazon or similar) or on a direct-to-consumer platform.
• Proven people leadership has managed at least one direct report and can develop category management talent.
• Excellent executive communication skills; able to present category performance turnaround plans and risk transparently to senior leadership.

• Experience specifically in major appliances home goods or a comparable durable-goods category.
• Prior experience leading a P&L turnaround or margin-recovery effort.
• Prior exposure to parts/aftermarket marketplaces SMB or B2B channel development or builder-channel sales.
• Experience operating in a matrixed organization spanning Finance Supply Chain and Sales.
• MBA or equivalent experience in a quantitative business discipline (preferred not required).

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Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 12 months) Paid Time Off Student Loan Program (after 12 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

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