Digital Project Manager

We are currently looking for a Digital Project Manager to join our growing team! In this role you will oversee the planning execution and delivery of digital projects. You will ensure alignment with business objectives timelines and budgets. You will also manage the creative execution process including resource management for content strategy user experience design copywriting and business this position you will maintain clear communication with stakeholders to ensure successful project delivery.

As a Digital Project Manager your duties and responsibilities will include:

Project Execution:

• Lead the execution of digital projects including eCommerce and Digital Self-Service initiatives ensuring timely delivery within scope and budget
• Collaborate with cross functional teams both internal and external to monitor progress manage dependencies and resolve potential roadblocks
• Define and track project tasks participants dependencies and critical details to ensure effective use of resources
• Document and communicate scope changes assess their impact on timelines budgets and resources and adjust project plans accordingly

Collaboration & Communication:

• Serve as the point of contact for project updates issues and communications for all assigned projects
• Coordinate project meetings distribute meeting minutes track action items and ensure deliverables are incorporated into project timelines
• Provide status updates summarizing key project information for stakeholders

Resource & Risk Management:

• Manage resources across strategy UX UI copywriting and product teams ensuring alignment of business requirements with project execution
• Track assess and escalate project risks as needed providing leadership with recommendations for mitigation strategies

 Prioritization & Process Improvement:

• Contribute to intake assessments helping prioritize digital projects based on resource availability and business value
• Support process improvements aimed at enhancing project delivery efficiency and quality
• Lead project retrospectives to identify areas for improvement and implement actionable changes

Qualifications :

WHAT IT TAKES TO CATCH OUR EYE:

• Experience: 5 years in digital program management or a related field with a Proven experience managing creative execution including resource allocation for strategy UX UI copywriting and business requirements.
• Education: Bachelors degree in Business Information Technology or a related field
• Skills:
  • Strong communication facilitation and organizational skills with experience managing cross-functional teams
  • Self-driven curious and enthusiastic with the ability to collaborate effectively across diverse business partners
  • Familiarity with digital commerce platforms self-service technologies content management systems analytics platforms
  • Problem-solving and adaptability in a fast-paced environment
  • Proficiency in project management tools and methodologies including Asana JIRA Smartsheet Confluence as well as Waterfall and Agile software development methodologies
  • Ability to manage multiple projects simultaneously delivering on time and within budget

BONUS POINTS FOR:

• Proven track record of successfully managing creative execution including resource allocation for large scale digital projects
• Prior experience with the telecommunications industry

#LI-RW1

Additional Information :

WHY JOIN US

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process. 

For all applicants please take a moment to review our Privacy Notices:  

• Brightspeeds Privacy Notice for California Residents
• Brightspeeds Privacy Notice

Remote Work :

Yes

Employment Type :

Full-time