Digital Accessibility Manager
Job Location:
Newark, DE - USA
Monthly Salary:
Not provided by the employer
Posted:
29 September 2026 (2 days ago)
Application Deadline:
27 December 2026
Vacancies:
1 Vacancy
Job Summary
Pay Grade: 32E
Context of Job
The Digital Accessibility Manager works with Technology Accessibility Specialists and other campus clients such as Procurement to ensure digital assets including but not limited to website multimedia applications and third-party digital products and services are compliant with the latest versions of the Web Accessibility Content Guidelines (WCAG) and Web Accessibility Initiative Accessible Rich Internet Applications Suite.
Major Responsibilities
- Provide leadership and oversight of the Digital Accessibility Specialist role.
- Provide support to digital specialists across campus units guiding production of accessible user experiences.
- Identify implement and oversee tools for monitoring web accessibility.
- Assess the use of and future needs for accessibility technology and governance tools such as monitoring and reporting speech recognition screen reader and other tools.
- Serve as approver for large-scale high-impact digital technology purchases development or implementations.
- Assist Procurement and departments with the purchase of accessible digital products and services.
Manage relationships with accessibility vendors. - Assist departments with the development of remediation plans for inaccessible web content or digital products or services.
- Perform regular accessibility audits and track metrics for assessing and measuring success in accessibility and support offerings.
- Work with the Digital Accessibility Specialist to provide tutorials guidelines and training to campus.
- Work with the Director of Disability Support Services in implementing appropriate and effective solutions/products to support independence for people with disabilities.
- Stay abreast of all current and future accessibility regulations and compliance standards best practices and solutions to promote and enable accessibility.
- Perform other duties as assigned.
Qualifications
- Bachelors degree with six years of related experience or equivalent combination of education and experience. A degree in Information Science Information Design Computer Science Human-Computer Interaction (HCI) Quality Assurance Learning Technology Assistive Technology or a related discipline is preferred.
- Masters degree or PhD is preferred
- International Association of Accessibility Professionals (IAAP) certification preferred.
- Demonstrated experience with magnification speech recognition usage of screen readers color contrast keyboard-only navigation and other accessibility testing techniques and tools.
- Demonstrated ability to use assistive technologies and accessibility-related software including some or all of the following: JAWS NVDA VoiceOver Window-Eyes ZoomText MAGic Dragon NaturallySpeaking or other speech recognition software.
- Demonstrated experience with testing for web accessibility issues.
- Demonstrated project management experience organizational skills and a track record of leading and collaborating on multiple projects with diverse teams and alone.
- Familiarity with User Agent Accessibility Guidelines (UAAG) and Authoring Tools Accessibility Guidelines (ATAG).
- Familiarity with HTML CSS JavaScript or other coding languages.
- Technical knowledge of accessibility usability and Universal Design standards.
- Demonstrated knowledge and application of the Web Content Accessibility Guidelines (WCAG) level A and AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA)
- Excellent communication skills (oral written listening presentation) and relationship building.
- Experience leading teams.
Required Experience:
Manager
About Company
The University of Delaware is a diverse institution of higher learning, fostering excellence in research. UD has eight colleges, providing outstanding undergraduate, graduate and professional education, serving the local, regional, national and international communities.