Developmental Services Supervisor Of Case Management
Norwich, NY - USA
Job Summary
Are you passionate about making a meaningful impact in the lives of individuals with Intellectual & Developmental Disabilities (ID/DD) and their families Are you adept at fostering collaboration among various stakeholders to ensure tailored support services If so were seeking a dynamic Developmental Services Supervisor of Case Management with a proven track record in managing caseloads navigating complex service systems and providing leadership in a fast-paced agency environment.
The State of Connecticut Department of Developmental Services (DDS) - South Region -has one (1) full-time 1st shift job opportunities forDevelopmental Services Supervisor Of Case Management located in the Individual Family and Self-Determination Division based in Norwich CT.
- LOCATION: Norwich CT
- SCHEDULE:Full-time (80 hours/biweekly)Monday Friday: 8:00 a.m. - 4:30 p.m.
- However work schedule flexibility is required in order to meet the demands of the job.
- Consistent travel between DDS locations on site and across the state that may need to be done at short notice.
- NOTE: This position is open to current DDS employees only. Please see selection plan for additional details.
- Supervises 10 or more DS Case Managers in the Norwich and Wallingford Offices.
- Over 300 individuals
- Living within their communities independently and/or within their family homes.
- Need support behaviorally residentially medically and with assistive technology.
- Engaged in DDS funding day/employment supports and/or residential supports.
- Individuals on all DDS Home and Community Based Waivers.
- Visit our new State Employee Benefits Overview page!
- Professional growth and development opportunities.
- A healthy work/life balance to all employees.
- Engage in a rewarding career
- Make a difference in the public sector
- Work together in a collaborative team environment
In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service absent any applicable collective bargaining language and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
FOR ASSISTANCE IN APPLYING:
- Check out our Applicant Tips on How to Apply! Need more resources Visit our Applicant Toolkit for additional support throughout the recruitment process.
- If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA) please contact Edward Magnano EEO Manager at or .
BEFORE YOU APPLY:
- Preferred Location: Select all location(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification the institution must be accredited. If the institution of higher learning is located outside of the U.S. you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
- Resume Policy: Per Public Act 21-69 resumes are not accepted during the initial application process. As the recruitment process progresses candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter resume transcripts diplomas performance reviews attendance records supervisory references licensure etc. at the request and discretion of the hiring agency.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing .
- Salary Calculations: For current state employees salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive Legislative Judicial) to the other.
- Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
- Some email providers may experience delays or issues delivering messages. To avoid missing important updatessuch as referral questionnaires or interview scheduling linksplease check your Personal Status Board regularly. For added convenience you can also enable text (SMS) notifications. To do this log in to your Personal Status Board and select Update My Contact Information.
- Referral Questions: This posting may require completion of additional Referral Questions (RQs) which must be completed by the questionnaires expiration date. If requested RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare review this helpful Interview Preparation Guide to make the best impression!
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- The immediate vacancy is listed above however applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language reemployment SEBAC transfer promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees available at employer may participate in EVerify and will provide the federal government with your Form I9 information to confirm work authorization.
QUESTIONS WERE HERE TO HELP:
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- Schedules assigns oversees and reviews the work of staff;
- Provides staff training and assistance;
- Conducts performance evaluations;
- Determines priorities and plans unit work;
- Establishes and maintains unit procedures;
- Develops or makes recommendations on development of policies and standards;
- Acts as liaison with other operating units agencies and outside officials regarding unit policies and procedures;
- Prepares reports and correspondence;
- Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;
- Explains departmental programs policies and procedures to workers individuals and the public;
- Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;
- Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;
- Makes assessments of existing resources serving individuals;
- Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;
- Assists in administration of individual participation in federal reimbursement programs;
- May represent facility in any legal proceedings involving individuals;
- Performs related duties as required.
- Considerable knowledge of
- relevant agency policies and procedures;
- relevant state and federal laws statutes and regulations;
- intellectual disability case management practices;
- social problems resulting from an intellectual disability and methods for dealing with those problems;
- inter-disciplinary approach to program planning;
- Knowledge of
- public and private resources for individuals with an intellectual disability;
- relationships between facilities for individuals with an intellectual disability community agencies courts and health facilities;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Ability to utilize computerized software;
- Supervisory ability.
- A Bachelors degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.
- A Masters degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.
- Experience managing caseloads that focus in supporting individuals families and guardians of adults with Intellectual & Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and supports tailored to the individuals needs.
- Experience working with individuals and families as well as other community stakeholders (i.e. School districts parent groups private providers etc.).
- Experience working with self-directed and provider-based day/employment and residential services and the development of service plans.
- Experience working in a supervisory capacity.
- Experience training staff on current policies and procedures.
- Experience with Microsoft Office Products computer software handling of databases and individualized electronic budgets (IP-6).
- Experience running reports reviewing analyzing and applying outcomes for staff performance appraisals.
- Experience providing support and services available to adults with Intellectual & Developmental Disabilities (ID/DD) both within and outside of the Department of Developmental Services.
- Experience working in crisis situations.
- Experience and the ability to effectively communicate and work cooperatively with various departments such as Probate and Judicial Courts Department of Social Services Department of Children and Families CT Department of Aging (Bureau of Rehabilitation Services) and Local Education Agencies/CT Department of Education.
- Experience analyzing interpreting and processing Medicaid Waiver requirements DDS Home &Community Based Services (HCBS) Waivers and accessing benefits through the Department of Social Services.
- Experience reading interpreting and implementing Abuse and Neglect reporting policies and procedures.
- Experience working in independent and collaborative environments.
- Experience relaying information to internal and external stakeholders.
- Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations.
- Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operators license.
- Incumbents in this class may be required to travel.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.
Required Experience:
Manager
About Company
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