Development Operations Manager

Development Operations Manager

YWCA Madison is seeking an experienced Development Operations Manager to lead the operations systems and processes that power the organizations fundraising and donor engagement efforts. Reporting directly to the Chief Development Officer this role is responsible for managing the donor relation system gift processing workflows donor data integrity reporting and the operational infrastructure that supports individual giving major gifts and stewardship strategies.

The Development Operations Manager will serve as the operational leader working both independently and in close partnership with Finance Grants and Compliance Marketing and Communications and organizational leadership to ensure fundraising systems run smoothly data accuracy and donor relationships are well supported.

YWCA Madison is a 116-year-old organization committed to eliminating racism empowering women and promoting peace justice freedom and dignity for all. Our collective values are humanity community growth and restoration. YWCA Madison is the largest provider of affordable housing for women in Dane County.

We serve as a vital bridge to long-term stability through our transitional housing programs and are one of two shelters for families in Madison. Additionally we serve individuals through Employment and Training programs Restorative Justice in schools and community centers and through Learning and Movement Building. We are collectively creating the kind of world we want to live in.

YWCA Madison is part of the oldest and largest multiracial organization of women in the world. We are part of a national network of 200 sibling associations across the United States and a global network of 60 national associations. We are the largest provider of affordable housing for women in Dane County since 1909 initiated youth-centered restorative justice work in our community since 2010 provide healing-centered job training since 2014 and organize one of the largest and oldest Racial Justice Summits in the country since 2001.

Responsibilities include maintaining accurate donor records and CRM management; running gift and donor reports; drafting and refreshing acknowledgment templates; administering donor recognition and giving circle processes; developing and executing cultivation solicitation and stewardship strategies; leading targeted donor outreach including lapsed donor re-engagement; conducting prospect research and preparing donor profiles and briefing materials; supporting donor portfolio management and major gift prospects; and partnering with Finance on gift processing reconciliation and reporting.

Candidates should have 5 years of progressive experience in nonprofit fundraising development donor relations major gifts stewardship or a related field. Strong organizational and project management skills excellent attention to detail and a commitment to YWCA Madisons mission are essential.

This role will grow with the right candidate and serve as the catalyst for a successful career in nonprofit fundraising and relationship management at a recognized nonprofit with more than 116 years of transformative work in Dane County. Candidates should feel strongly committed to this mission and resonate with our values of humanity restoration community and growth.

YWCA Madison is an equal opportunity employer committed to racial and gender justice. We encourage candidates from historically marginalized communities to apply.

How do you know if youll be a great addition to our organization

You have:

• 5 years of progressive experience in nonprofit fundraising development donor relations major gifts stewardship or a related field.
• Demonstrated experience building and maintaining donor or funder relationships managing donor portfolios fundraising projects or individual giving strategies.
• Experience with a CRM or donor management system and partnering with Finance on gift processing and reconciliation.
• Strong organizational and project management skills with excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently take ownership and collaborate across an organization.
• Major gift fundraising moves management donor prospect research and qualification experience preferred.
• Experience with DonorPerfect or another nonprofit CRM donor segmentation targeted fundraising or campaign work preferred.
• Proficiency in Google Suite preferred.
• Strong commitment to the mission of YWCA Madison.
• Personal values aligned with organizational values: humanity community growth and restoration.
  

Salary range: $58000 to $75000 annually; commensurate with experience and qualifications.

This is a full-time position based at YWCA Madisons Empowerment Center in greater Madison Wisconsin. Our competitive benefits package includes generous paid time off retirement plan contributions paid sick leave paid family and caregiver leave subsidized medical and dental premiums and vision coverage.

We know great candidates do not always follow the same career path or check every box. If you are excited about this role but your experience does not align perfectly with every qualification we encourage you to apply.

Application Review & Timeline: Applications will be reviewed on a rolling basis as they are received with priority consideration given to applications submitted by September 27 2026. The position will remain open until filled and applications received after this date may be considered based on the status of the search.

The anticipated hiring process is as follows:

• Application screening: Rolling review beginning upon receipt with priority given to applications submitted by September 27 2026.
• First round screening interviews: begins the week of September 28 2026.
• Second interviews will take place the week of October 12 2026.

AA/EOE

Required Experience:

Manager