Development Operations & Administrative Coordinator

Who We Are

Kakenyas Dream invests in girls and young women from rural communities as agents of change through education health and skills development. Guided by the belief that every girl deserves the opportunity to realize her full potential we work alongside local communities to expand access to quality education youth-friendly health services economic opportunity and leadership development.

Our vision is a world where every girl and young woman is educated valued respected and realizes her full potential. Through collaborative partnerships and locally driven solutions Kakenyas Dream is creating lasting change for girls their families and their communities across rural Kenya while building a more equitable future for generations to come.

As our organization continues to grow we are seeking a Development Operations & Administrative Coordinator who will help strengthen the systems processes and donor stewardship activities that fuel our mission.

What Were Looking For

The Development Operations & Administrative Coordinator serves as the operational backbone to the Development team and a trusted support resource across the organization.

This role is responsible for coordinating donor stewardship activities maintaining fundraising systems supporting grant administration managing recurring development processes and ensuring that the behind-the-scenes work of fundraising runs smoothly and consistently.

The ideal candidate is someone who:

Loves creating order and structure
Enjoys managing details and systems
Takes pride in high-quality work
Is proactive and dependable
Thrives in a collaborative environment
Finds satisfaction in helping others succeed

This role is well suited for someone who enjoys being the person who keeps everything moving forward ensures nothing falls through the cracks and creates capacity for others to focus on strategic work.

What Youll Do

Development Operations & Gift Administration

• Manage all gift administration processes from receipt through stewardship ensuring timely accurate and complete documentation of all contributed revenue.
  

• Own tracking and administration of all fundraising revenue including bank deposits donor restrictions pledges in-kind contributions and supporting documentation.
  

• Coordinate donor acknowledgment renewal pledge reminder and stewardship workflows.
  

• Prepare and distribute donor communications tax acknowledgments stewardship materials and donor recognition pieces.
  

• Manage thank-you note processes and donor recognition activities across the organization.
  

• Support donor inquiry management and maintain positive donor relationships through timely professional communication.
  

• Monitor donor stewardship activities including acknowledgments pledge follow-up and donor touchpoints.
  

• Partner with the Finance Assistant to ensure contributed revenue is accurately documented reconciled and transferred to accounting while maintaining appropriate separation of development and finance responsibilities.
  

CRM & Data Management

• Serve as the primary administrator of the organizations CRM systems including Bloomerang.
  

• Evaluate existing development processes and recommend workflow improvements that increase efficiency accuracy and scalability.
  

• Maintain donor records and ensure the accuracy completeness and integrity of constituent data.
  

• Record and maintain gifts pledges donor activity and fundraising transactions within Bloomerang.
  

• Monitor and improve CRM data hygiene and system integrity.
  

• Manage platform integrations and support data flow between Bloomerang Mailchimp Givebutter and other fundraising systems.
  

• Import update and maintain donor and constituent information.
  

• Generate recurring fundraising donor campaign and revenue reports to support organizational decision-making.
  

• Support ongoing process improvements automation initiatives and system optimization efforts.
  

Grant & Fundraising Administration

• Track grant deadlines reporting schedules renewal timelines and other fundraising deliverables.
  

• Coordinate collection of information documentation and supporting materials for grant proposals and reports.
  

• Conduct donor prospect corporate and foundation research to identify new fundraising opportunities.
  

• Maintain fundraising calendars campaign timelines development work plans and project tracking tools.
  

• Lead donor research proposal and grant writing efforts.
  

• Support implementation and administrative coordination of fundraising campaigns appeals and special initiatives.
  

Reporting & Analytics

• Generate recurring fundraising donor campaign and revenue reports.
  

• Maintain fundraising dashboards and development performance metrics.
  

• Support preparation of board reports leadership reports grant reporting and development updates.
  

• Monitor fundraising data and assist with performance tracking and trend analysis.
  

• Ensure reporting accuracy and consistency across development systems.
  

Coordination & Collaboration

• Coordinate development meeting logistics agendas note-taking and action-item tracking.
  

• Support collaboration among Development Communications Finance and Executive teams.
  

• Coordinate production printing mailing and distribution of donor communications stewardship materials and fundraising collateral.
  

• Serve as liaison with print vendors mail houses and external partners supporting development activities.
  

• Assist with special projects and organizational initiatives that strengthen development operations.
  

Additional Responsibilities

• Support continuous improvement of development processes workflows and operational efficiencies.
  

• Develop and document procedures that improve consistency scalability and effectiveness of development operations.
  

• Maintain inventory of development print materials and supplies.
  

• Participate in team meetings and organizational planning activities.
  

• Perform other related duties as assigned.
  

Immediate Priorities (First 612 Months)

In the first year the Development Operations & Administrative Coordinator will focus on:

Taking ownership of donation track donor stewardship and acknowledgment processes
Becoming proficient in Bloomerang and related fundraising systems
Improving donor data quality and system consistency
Streamlining recurring administrative workflows across the Development team
Supporting stronger coordination between Development Communications and Finance
Creating additional capacity for senior staff to focus on fundraising strategy and donor relationships

What Success Looks Like

Success in this role will look like:

Donation tracking and acknowledgments stewardship activities and renewals are timely and consistent
CRM records are accurate organized and reliable
Development reports and fundraising data are readily available and trusted
Grant and fundraising deadlines are proactively managed
Administrative processes run smoothly with minimal oversight
Development staff spend more time on relationship-building fundraising and strategic priorities
The organization operates with greater efficiency and less administrative bottleneck

Location

This is a hybrid position based in Arlington VA. Candidates will be expected to be on site approximately 3 days a week varying with the needs of the business.

Salary

$50000-$65000

Benefits

Kakenyas Dream is an equal opportunity employer. Applicants shall not be discriminated against because of race religion sex national origin ethnicity age disability political affiliation sexual orientation gender identity color marital status or medical condition. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. If you seek an accommodation please advise in writing at the time you apply.