Development Content Manager

The Organization:
The Florence Project was founded in 1989 to respond to a representation crisis for indigent non-citizens detained at the rural Immigration and Customs Enforcement (ICE) Detention Center in Florence Arizona. Through our programs today we provide services to thousands of adults youth and children detained in Eloy Florence Phoenix and Tucson Arizona on any given 2001 the Florence Project implemented our Integrated Social Services Program one of the first of its kind in this field. The Florence Project provides high quality legal and social services and supports initiatives for national changes in immigration law and policy.

Primary Purpose of the Job:

The Development Content Manager is a key player in the Development Department. The position will ensure that donors are properly communicated through donor-centric solicitations and appeals inspiring cases for support and tailored proposals for other donor related correspondence. The Development Content Manager reports to the Director of Philanthropy and works in partnership with the Projects Development Team Communications Manager Executive Director staff and Board of Directors.

Essential Duties & Responsibilities:

Marketing and Communications Publications

• Conduct client interviews primarily in Spanish through a trauma-informed perspective. Elicits powerful statements while ensuring clients and legal/social work teams are respected. Crafts stories in a clear meaningful and empowering way.
• Curate and expands an organized library of written video photo and audio assets created in collaboration with clients and the team to strengthen organizational messaging for development communications advocacy and programs.
• Produce high quality inspiring publication-ready content across a variety of tones and formats including newsletters direct mail weekly e-communications fundraising appeals and other donor correspondence in partnership with the Communications Manager.
• Build communications that inspire significant investment aligned with mission needs and donor interests. Measures strategies on effectiveness using data and by speaking with supporters/team.
• Assist with other external and internal communications as needed.
• Write strategic inspiring publication-ready pieces with clarity warmth and accessibility across a variety of tones and formats; quickly masters and consistently applies the organizational voice demonstrates strong editorial judgment graciously incorporates feedback and assists colleagues to do the same.
• Manage multiple deadlines and projects simultaneously collaborating proactively with staff clients designers photographers team and others to ensure timely delivery of high-quality materials using project management strategies and software.
• Maintain a working knowledge of communications best practices emerging trends in nonprofit storytelling and digital platform changes to adapt content strategy.

Website and Social Media Content:

• Work in partnership with the team to maintain and supervise the social media calendar social media accounts including content creation and curation to ensure alignment with organizational voice.
• Oversee the social media calendar.
• Develops and updates website content as needed.

Annual Report

• Lead the research writing and production of the organizations annual report gathering data impact metrics and stories from across departments ensuring the final product accurately represents the year in review reflects the organizational voice celebrates milestones and inspires continued donor investment.
• Ensure exceptional photography and design throughout the report coordinating with team members and external parties to manage production print and distribution.

Special Projects

• Develop major written visual and multimedia assets such as booklets short videos archival projects talking points for key partners documentary-style films and art exhibitions.
• Pursue opportunities to elevate organizational stories through external publication including essays long-form journalism or book-length projects.
• Execute on special projects as assigned from concept through completion coordinating with internal teams and external collaborators to ensure a high-quality final product.

General:

• Co-Supervises the Communications Assistant as part of the management teamand serves as coverage for the Communications Manager(such asresponding to media requests and preparing press releases)andother roles asneeded.

• Assistwith the organization and implementation of Development department events and goals.

• Workwitha teamto achieve FIRRPs fundraising goals.

• Complete5 personalized donor actions (thank you callsor personalized emails) each week with a goal in stewardingkey donors.

Minimum Requirements:

• At least 5 years of experience in writing communications marketing or social media; graphic design and/or photography experience a plus.
• Fluent in Spanish both spoken and written.
• Proficient in Microsoft Office Suite (Word Excel PowerPoint); experience with Raisers Edge Asana a plus.
• Exceptional writer with the ability to produce publication-ready work across a variety of tones formats and audiences with minimal supervision. Takes feedback as a given willingness to incorporate various tones/voices into a cohesive and inspiring piece.
• Strong organizational skills and keen attention to detail with a proven ability to manage multiple projects and competing deadlines independently.
• Self-starter and collaborative team player who takes initiative problem-solves and communicates proactively with colleagues and leadership.
• Warm people-oriented communicator who brings professionalism and integrity to all internal and external interactions.
• Demonstrated ability to build positive relationships with a diverse array of people.
  
• Ability to convey a high degree of commitment and passion for the mission of FIRRP.
  
• Aptitude for critical thinking problem solving and decision-making.
  
• Strength of character ethics commitment and reliability.
  
• Strong interpersonal skills and the ability to work with diverse populations.
  
• Exhibits high ethical standards and the ability to maintain confidentiality.
  
• Must be able to pass basic background checks.
  
• Travel is required for this position.
  
• Must have a valid drivers license and reliable transportation.
  
• Proven computer skills. Advanced understanding of basic office applications i.e. Microsoft Office applications including Excel Word and PowerPoint.

Preferred Requirements:

• Experience and knowledge of Raisers Edge or another comparable fundraising database a plus.
• Knowledge of immigration detention issues is strongly desirable.
• Arizona based. Phoenix Tucson or Eloy/Florence preferred.
  

Working Conditions/Physical Demands:

• Operates in a professional office environment and requires the ability to sit for long periods of time with intermittent walking standing bending squatting pulling and pushing.
  
• Ability to use standard office equipment such as scanners computers keyboards phones shredders photocopiers and filing cabinets.
  
• Ability to lift up to ten pounds.
  
• Will require travel to Arizona 2-3 times a year if based outside of Arizona as needed.
• Effective September 1 2021 FIRRP has implemented a mandatory COVID-19 vaccine policy. To comply with this policy active employees must be fully vaccinated by October 15 2021. Employees seeking an exemption due to a medical condition or sincerely held religious belief should contact our Human Resources Department at .

Salary & Benefits:

This is a full-time position. Salary is competitive for our field and geographical area. Salaries will be calculated based on relevant experience and our established comprehensive wage scale: $64459.20 - $79047.49 Annually DOE.

We strive to create and uphold a positive supportive and inclusive work environment for all staff. We offer excellent benefits including:

• Medical plans including health dental vision coverage subject to plan terms
  
• Short Term Disability
  
• Eligibility for group benefits such as voluntary life insurance subject to applicable waiting periods
  
• Retirement plan subject to plan terms
  
• Paid Time Off earned on a biweekly accrual basis- Twenty-five (25) Days of Vacation Time annually
  
• Five (5) Days of Medical/Sick Time annually
  
• One (1) Day of Personal Time monthly
  
• Eight (8) Week Paid Sabbatical after three years of employment
  
• Bereavement leave.
  
• Fifteen (15) Organization-paid holidays all observed
  
• Eligible for Parental Leave which includes Thirteen (13) paid weeks
  
• Mileage reimbursement for travel between offices and places of work.
  
• Relocation Assistance for out of state new hires available for some positions.

Application Procedures:

This is an immediate opening. Salary is commensurate with experience. The position will remain open until we receive enough qualified applicants. Applications will be reviewed on a rolling basis and candidates are encouraged to apply early. Only those selected for an interview will be contacted. The Florence Project values diversity in the workplace and strongly encourages applications from people of color LGBTQ individuals persons with disabilities and members of underrepresented communities.

This job announcement is for informational purposes only and is subject to change and modification without notice. This job announcement includes a non-exhaustive list of responsibilities qualifications and requirements of the position but does not necessarily include all the job functions of the position.

Required Experience:

Manager