Destination Experience Coordinator

Position Overview

No Sweat Services is expanding our remote operations team and seeking a detail-oriented Destination Experience Coordinator. In this role you will act as a primary point of contact for clients researching destinations and curating custom itineraries that transform vacation ideas into seamless travel experiences.

You will work directly with guests to understand their travel goals coordinate reservations across our network of travel partners and deliver high-touch service throughout the planning journey. This role is ideal for an articulate self-motivated professional who thrives on organization customer service and the travel industry.

Key Responsibilities

• Consult with clients to identify travel preferences budget parameters and desired itineraries.
• Research resorts tour operators cruise lines destination activities and transportation options.
• Design and coordinate tailored travel itineraries and booking reservations.
• Maintain organized client records and reservation details using internal management software.
• Communicate professionally with clients and global travel suppliers via email phone and digital channels.
• Track itinerary timelines and assist clients with schedule updates or trip adjustments as needed.
• Deliver exceptional customer support before during and after client travel.
• Collaborate with team members to uphold brand service standards.

Qualifications

Required:

• Must be at least 18 years of age and authorized to work in the United States.
• High school diploma or equivalent qualification.
• Strong written and verbal communication skills.
• Demonstrated track record of excellent customer service and client engagement.
• Exceptional organizational multitasking and time-management skills.
• Ability to work independently and manage client requests in a remote workspace.
• Reliable high-speed internet connection and a functional computer.

Preferred:

• Prior background in travel hospitality customer service event coordination or administrative support.
• Previous work-from-home or independent remote experience.
• Basic proficiency with digital tools (e.g. Google Workspace Microsoft Office).
• A strong passion for travel and client hospitality.

What We Provide

• Comprehensive onboarding resources and ongoing professional development.
• Access to enterprise booking systems vendor relationships and client management tools.
• A collaborative team network and ongoing mentorship.
• Complete schedule flexibility to manage your own travel portfolio.