Desktop Support
Job Location:
Pine Bluff, AR - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Position Type: Backfill
Work Model: 100% Onsite (5 days/week)
Experience Required: 5 years
Primary Focus: Desktop Support
Technical Skills:
o PC troubleshooting and support
o Software installation and maintenance
o Hardware diagnostics and repair
o LAN switching and basic networking
o Data networking support
o Voice/Telephony team support
o Server team support
Interview Process:
o Round 1: Virtual interview
Round 2: In-person interview
PROVIDE SUPPORT OF ALL DESKTOP PERSONAL COMPUTERS AND RELATED EQUIPMENT AND TO ENSURE THAT ALL EMPLOYEES HAVE THE APPROPRIATE TOOLS TO PERFORM THEIR JOB FUNCTION AND THAT THESE TOOLS ARE KEPT IN WORKING ORDER AND WHERE NECESSARY REPAIRED WITH THE MINIMUM OF USER DISRUPTION. HANDS ON POSITION - WILL BE MEETING FACE TO FACE WITH END USERS. THE JOB QUALIFICATIONS WOULD NORMALLY BE MET THROUGH ATTAINMENT OF AN UNDERGRADUATE DEGREE OR VOCATIONAL CERTIFICATE OR 2 YEARS OF EXPERIENCE IN INFORMATION SYSTEMS PREFERABLY IN A TECHNOLOGY ENVIRONMENT. DUTIES REQUIRE STAFF TO EXERCISE A HIGH DEGREE OF DISCRETION AND INDEPENDENT JUDGMENT. 2-3 YEARS DESKTOP/DESK-SIDE SUPPORT WITH EXCEPTIONAL CUSTOMER SERVICE. KNOWLEDGE OF OPERATING SYSTEMS MICROSOFT OFFICE SUITE AND SOFTWARE APPLICATIONS. EXTENSIVE EXPERIENCE TROUBLESHOOTING SOFTWARE APPLICATIONS. KNOWLEDGE BASE IS AVAILABLE FOR CLIENTS PROPRIETARY SOFTWARE APPLICATIONS. EXPERIENCE WITH ACTIVE DIRECTORY ADMINISTRATION.
About Company
SAPSOL Technologies Inc. is a leader in innovative business transformation, expertly integrating ERP systems, AI, cloud computing, and DevOps to deliver cutting-edge solutions for businesses of all sizes. Specializing in S/4HANA implementation, system migration, and managed support se ... View more
