Desktop Field Technician

Leidos is seeking a Desktop Field Technician who is motivated by variety enjoys hands-on technical work and is interested in supporting information technology initiatives for our Utility Technologies Solutions this role you will support workstation hardware replacement and deployment activities across multiple client office locations. You will work closely with IT teams local site contacts and end users to ensure new equipment is installed configured and ready for use while adhering to Leidos Mission Vision and Values.

The Desktop Field Technician will be responsible for the hands-on replacement and deployment of computers monitors docking stations peripherals and related equipment at company office locations. The position requires strong attention to detail excellent organization and a commitment to maintaining clean and professional workspaces. The successful candidate will take pride in properly routing securing labeling and organizing cables and equipment as part of each workstation installation.

This role involves regular travel between office locations hands-on installation and troubleshooting and following established IT standards and procedures. The technician will work as part of a collaborative IT team and will escalate more complex technical issues to senior team members as needed.

Location: This position is based in South Plainfield New Jersey with a minimum of three days per week onsite. Qualified candidates must reside within a commutable distance and be able to travel to additional company sites for workstation hardware replacements and deployments primarily in Newark Secaucus Clifton Somerset and Lawrenceville NJ as well as other nearby locations as needed.

Pay: The position pays an hourly rate of $30 - $33.50/hour

Responsibilities:

• Install replace connect and configure computers monitors docking stations peripherals and related equipment.
• Perform workstation hardware replacements and upgrades at multiple office locations.
• Properly route secure label and organize network and power cables including use of zip ties and other cable-management methods.
• Ensure workstations are properly connected to power and the network and functioning as expected.
• Add and remove workstations from the Windows Active Directory domain.
• Verify new workstations are reporting properly to SCCM and receiving required software and patches.
• Perform basic troubleshooting of workstation hardware peripherals cabling and connectivity.
• Assist with inventory activities including receiving hardware shipments tracking equipment and documenting serial numbers.
• Maintain accurate records of installations equipment and completed work through IT ticketing systems.
• Coordinate with other IT teams and escalate more complex issues when needed.
• Maintain clean organized work areas and follow established IT and safety procedures.
• Communicate professionally with end users and site contacts throughout installation activities.

Required Education & Experience:

• High School diploma or equivalent experience/combined education with additional technical training equivalent to a technical associates degree and 2- 4 years of relevant experience.
• 2 - 4 years of experience in desktop support field IT support PC deployment workstation installation or a related technical support role.
• Hands-on experience installing configuring replacing and troubleshooting Windows workstations and peripherals.
• Experience with Windows Active Directory including adding and removing workstations from a domain.
• Ability to work with tools cables and physical computer equipment.
• Strong attention to detail and commitment to neat organized professional installations.
• Strong communication and customer service skills.
• Ability to lift and move computer equipment and travel between company locations.

Preferred Qualifications:

• Experience with SCCM.
• Experience with ServiceNow or another IT ticketing system.
• Basic PowerShell and/or DOS scripting knowledge including the ability to make basic modifications to existing scripts.
• CompTIA A or other relevant technical certification.
• Experience supporting workstation refreshes or large-scale hardware deployments.
• Experience working in utilities or other highly regulated industries.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.