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Deskside Technician II Migration

Stefanini Group

Job Location:

Raleigh, WV - USA

Monthly Salary: Not provided by the employer

Posted: 17 June 2026 (30+ days ago)

Application Deadline: 14 September 2026

Vacancies: 1 Vacancy

Job Summary

Details:

Stefanini Groupis looking for a Deskside Technician II - Migration for a globally recognized company! For interested applicants click the apply button or you may reach out Micah Andres at (248)386-7399/for faster processing. Thank you!

DESCRIPTION: Stefanini will provideOnsite field technicians to support the following Atlas migration activities as staff augmentation resources:

Onsite field services to support migration and post-migration activities focused on ensuring users issues are resolved documented and escalated swiftly.
Migration activities include device intake device wiping device imaging and deployment.
Post migration activities include participating in training sessions and acting as in-room troubleshooters.
Floorwalking - visiting users desks to address issues and work closely with onsite teams and project leads to document issues and trends.

Job Responsibilities:
Provide deskside support for Atlas migration activities.
Troubleshoot and resolve technical issues related to Okta Active Directory ServiceNow and more.
Assist with endpoint management and support for various operating systems.
Deliver exceptional customer support and service.
Collaborate with team members to ensure smooth migration processes.
Keywords: deskside support troubleshoot endpoint management customer support collaboration

Techs must have strong attention to detail exceptional communication skills and be prepared to deliver excellent support. Post migration activities include documenting issues and trends and escalation to subject matter experts as needed.

Details:

TECHNOLOGY/ SKILLS:

Techs must have experience supporting the following at an L2 level.