Design System Program Manager

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

As a Design System Program Manager for the UniFi Enterprise Design System you will help operationalize a unified design system that serves as the foundation for design engineering accessibility content research and AI-enabled delivery across the enterprise. You will create the structure governance communication and operating rhythm needed to align teams coordinate work across multiple disciplines and drive successful adoption of UniFi at scale. You will partner closely with Design Product Engineering Research Accessibility Content Design and business stakeholders to turn strategy into measurable outcomes

What youll do:

• Lead program planning governance and execution activities that support the successful growth and adoption of the UniFi Enterprise Design System.
• Coordinate roadmaps dependencies release planning and delivery activities across Design Engineering Product Research Accessibility Content Design and AI teams.
• Facilitate governance processes committee reviews decision forums stakeholder communications and executive reporting to ensure transparency and alignment.
• Drive adoption onboarding migration planning change management community engagement and enablement programs that help teams successfully adopt UniFi.
• Develop dashboards scorecards metrics and reporting frameworks that connect adoption reuse governance participation delivery acceleration and business value realization.

Experience youll need to have:

• 10 years of experience in Program Management Design Operations Product Operations Strategy & Operations or a related field.
• 10 years of experience managing complex cross-functional initiatives involving multiple stakeholders teams and business functions.
• 7 years of experience applying systems thinking to integrate products processes and operating models across complex enterprise ecosystems aligning interdependent teams and platforms toward shared outcomes.
• Strong understanding of modern digital product development Agile planning practices and enterprise delivery models.
• Exceptional communication facilitation stakeholder management and executive reporting skills.
• Proven ability to influence outcomes manage dependencies resolve risks and drive alignment without direct authority.
• Bachelors degree or equivalent practical experience in design human-computer interaction or a related field.

Experience that would be great to have:

• Experience supporting enterprise Design Systems UX Platforms Product Platforms or Centers of Excellence.
• Familiarity with Figma Storybook design tokens component governance and design system adoption programs.
• Experience leading organizational change management platform migrations or enterprise transformation initiatives.
• Experience working with Jira Azure DevOps Airtable Smartsheet or similar planning and delivery tools.
• Experience supporting AI-enabled product delivery design-to-code workflows or digital transformation efforts within regulated industries.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.
• This is a full-time direct-hire position and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal state and/or local government contractors. Should this position support a Federal Government contract now or in the future the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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