Deal Desk Analyst

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security privacy and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI DNS and certificate lifecycle management to secure infrastructure software devices messages AI content and agents. Learn why more than 100000 organizations including 90% of the Fortune 500 choose DigiCert to stop todays threats and prepare for a quantum-safe future

Job summary

Join our growing Business Desk team as an analytical and collaborative partner driving Deal Desk and Order-to-Cash operations for the Americas (AMS) this role youll work hand-in-hand with Sales to structure and close high-quality deals while serving as a key advisor to regional Sales Leadership. By providing the operational insights and best practices needed to accelerate commercial discussions you will play a vital role in driving our business growth.

What you will do

• Serve as a strategic partner to Sales and cross-functional teams to structure review and finalize complex non-standard transactions while ensuring compliance with corporate policies.
• Proactively identify internal roadblocks to deal closure proposing creative alternatives and managing escalations to keep the sales cycle moving.
• Act as a subject matter expert on Salesforce CPQ and product platformsresolving integration and data queries for Sales while continuously identifying opportunities to optimize the deal process.
• Partner closely with Sales and Operations leadership to drive business reviews and deliver operational insights that support forecasting and optimize deal structures to accelerate ARR growth.
• Drive team excellence by sharing best practices mentoring team members and leading cross-functional projects to improve overall operational efficiency.

What you will have

• Bachelors degree preferred OR 3 years of experience in Sales Operations Corporate Finance Contract Management or Project Management.
• Strong business judgment with the ability to evaluate how commercial contract terms impact company revenue profitability and risk.
• An analytical and adaptable thinker who thrives in the grey areacapable of navigating ambiguity reconciling conflicting requirements and designing creative solutions where no clear playbook exists.
• Exceptional written and verbal communication skills with the confidence and professional presence to engage and align with senior leadership.
• Demonstrated ability to organize document and drive adoption of streamlined workflows that improve productivity across diverse teams.
• Highly organized and self-motivated with the resilience to prioritize effectively maintain poise and drive momentum under tight deadlines during high-volume peak periods.

Benefits

• Competitive compensation and comprehensive health dental and vision coverage
• Retirement savings programs with company matching (401(k) or RRSP)
• Generous paid time off including holidays and vacation
• Paid parental leave and family support benefits
• Life and disabilitycoverage
• Flexible spending and health savings options (where applicable)
• Health and wellness support including gym reimbursement and wellness programs
• Employee Assistance Program with24/7confidential support for employees and families
• Educationassistanceand professional development opportunities
• Access to LinkedIn Learning and continuous learning resources
• Employee referral bonus program andadditionalcompanyperksand discounts
• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins milestone achievements and the outstanding contributions of our colleagues
• Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

DigiCert is an Equal Opportunity employer and is committed to diversity in its compliance with applicable federal and state laws DigiCert prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identity/expression veterans status status as a qualified person with a disability or genetic information. Individuals from historically underrepresented groups such as minorities women qualified person with disabilities and protected veterans are strongly encouraged to apply.

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