Datacenter Lead

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:Datacenter Lead

Location(s):Madison WI


Job Summary
Responsible for overseeing day-to-day data center operations ensuring high availability security compliance and efficient delivery of infrastructure services. Leads operational teams manages escalations and coordinates maintenance upgrades and facility activities.

• Lead and coordinate data center operations including server storage network and middleware support.
• Manage incidents service requests changes and escalations to meet SLA targets.
• Oversee installations decommissions migrations and capacity planning.
• Ensure compliance with operational security and audit requirements.
• Coordinate maintenance activities patching and infrastructure upgrades.
• Manage vendor relationships and support onsite logistics.
• Maintain operational documentation inventory and asset records.
• Provide leadership mentoring and guidance to data center technicians and engineers.
• Maintain manage and support client facing relationship with Datacenter Director.

• 5 years of data center operations or infrastructure support experience.
• Strong knowledge of server storage network power and cooling systems.
• Experience with incident change and problem management processes.
• Understanding of data center security compliance and business continuity practices.
• Strong leadership communication and stakeholder management skills.

• SLA compliance and service availability.
• Effective incident and escalation management.
• Successful execution of maintenance and infrastructure projects.
• Audit readiness and operational compliance.