Data & Technology Business Analyst

The Data & Technology Business Analyst analyzes assigned data dashboarding business and technology needs across Servcos Auto Retail operations and develops recommendations and solutions. The role provides forward-deployed engineering (FDE) support hands-on data and dashboard development and light application development to update features or build prototypes ahead of formal App Dev team involvement. The role also provides business and systems analysis technology project coordination and operational process analysis for Hawaii Retail team operations.

KEY OUTCOMES:

Technology Strategy & Roadmap

• Develop familiarity with Auto Retail systems platforms integrations data sources and approved technology priorities.

• Support assigned roadmap activities by providing analysis and recommendations within established business objectives.

Technology Projects Platforms & Solution Delivery

• Coordinate assigned activities within Auto Retail technology projects and system changes from planning through implementation.

• Maintain project documentation and status updates monitor risks and issues and recommend or escalate next steps as appropriate.

Business & Systems Analysis / Requirements

• Analyze and document requirements for assigned business or system needs.

• Identify process and system gaps and recommend practical solutions within established standards.

Data Dashboards & Reporting

• Develop maintain and enhance assigned dashboards reporting and data solutions; validate accuracy and communicate relevant findings.

KPI / Performance Measurement & Continuous Improvement

• Maintain and monitor assigned KPIs analyze results and recommend improvements.

FDE Prototyping & AI-Enabled Solution Development

• Develop and iterate assigned data dashboard workflow and light application prototypes using established methods.

• Support the transition of validated prototypes to TIS/Digital Strategy or App Dev as appropriate.

• Use approved AI tools to support analysis prototyping and project work and validate outputs before use.

Systems Integration / Data Flows / Automation

• Map and document application dependencies interfaces and data flows for assigned systems.

• Identify routine integration data movement or automation gaps and recommend improvements.

Testing Validation & Implementation Readiness

• Develop and execute test cases for assigned applications integrations and system changes.

• Support user acceptance testing document results help resolve defects and escalate implementation issues.

Data Integrity Security & Compliance

• Maintain data accuracy integrity and security within assigned work.

• Apply established security and data-handling requirements and escalate broader issues.

Stakeholder Partnership

• Provide technical and analytical support to retail teams and business stakeholders on assigned needs and recommend practical solutions.

• Observe operations at the source using genchi genbutsu principles to help ensure solutions meet business needs.

• Communicate progress recommendations issues and blockers.

Administrative / Operational Support

• Provide day-to-day administrative support for Hawaii Retail team operations as assigned.

QUALIFICATIONS:

• Bachelors degree in Computer Science Information Technology Business Administration or related field preferred.
• Experience with data analysis dashboarding business or systems analysis process documentation systems implementation testing or project coordination through internship coursework or project experience preferred.
• Valid drivers license and clean driving record

• Experience in automotive retail or a similar industry a plus.
• Foundational knowledge of data analysis and visualization tools such as SQL Tableau or Power BI.

• Exposure to JavaScript HTML or similar application development languages.

• Familiarity with Databricks or similar data platforms a plus.

• Ability and willingness to learn and use approved AI tools (e.g. Claude Copilot or similar) to support data and application work.

• Strong organizational skills and attention to detail.

• Strong communication skills and ability to work directly with business stakeholders.

• Working understanding of project coordination and software/system testing concepts.

Competencies:

• Analytical Thinking

• Professional Judgment

• Technical Proficiency

• Collaboration

• Initiative

• Attention to Detail

About Servco:

At Servco were committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California and of course Hawaii Team Servco is a collective of over 2000 like-minded individuals guided by our four Core Values of Respect Service Teamwork and Innovation. For over 100 years we have been dedicated to superior service to both our customers and team members. We look forward to helping you create Life:Moments that matter to you.

Interested

Visit to apply online or email us at .

Equal Opportunity Employer and Drug-Free Workplace