Data Technician (226 Days) Revised

High School Diploma or USA equivalency
Prefer two years of data entry experience in an organization specializing in customer support; data entry experience in a field of technology
Demonstrated task-oriented self-starter with the ability to perform with a high degree of accuracy
Demonstrated ability to learn the basic technical aspects of microcomputer usage networking and data communications
Demonstrated ability to communicate in a concise professional manner both orally and in writing
Demonstrated proficiency in the use of e-mail Windows and Microsoft products such as Word Excel and TEAMS
Demonstrated ability to interact effectively with all levels of district personnel

Assist in creating user guides related to district adopted case management system and any related departmental support systems
Assist in testing of the latest version of the case management system software
Assist as needed with tasks related to user training (e.g. maintenance of trainee lists maintenance of the training schedule preparation of materials and notifications/communication with individual trainees)
Accurately enter data related to new users user title changes and other personnel-related services required for case management system access or the student file
Assist district staff by providing software functional support and inquiry resolutions
Assist department staff in identifying software problems as they relate to the case management system experienced by the user group
Perform data entry to maintain the departments database for accurate compilation of support data for reporting purposes
Research and submit student identification of users discrepancies for corrections to the Student Information System
Maintain current user e-mail list for various user communications
Perform all other tasks and duties as assigned