Data Center Technician, Data Center Operations

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.

This role will require access to the GovCloud. Logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)


Key job responsibilities
These activities include the following:

* Lifting and moving material up to 40 pounds each
* Working in cramped and/or elevated locations
* Bending lifting stretching and reaching
* Standing and walking for up to 8 hours a day
* Ascending and descending ladders stairs and gangways safely and without limitation
* Work in an industrial environment
* Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).




A day in the life
Our Data Center Technician professionals who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:

* Take ownership of technical issues brought by their customer base engaging other teams when needed to drive resolution
* Show a strong aptitude for troubleshooting and problem solving
* Solve problems at their root and step back to understand the broader context
* Maintain service level agreements through the implementation of proactive issue detection and reporting
* Are biased to act in the absence of direction or support
* Improve effectiveness through process innovation

You will be required to work shift work that will include days/nights/weekends/holidays.


About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role


- 2 years of computer/server hardware troubleshooting experience or experience related IT
- 2 years of computer layer 1/2 networking (including troubleshooting and repair) experience
- Work flexible schedule including weekends nights and holidays

- Knowledge of network design protocols and troubleshooting
- Knowledge of Linux/Unix Administration
- Bachelors degree in an IT-related field (e.g. Computer Science Network Engineering) or experience in professional or military IT-related roles
- Experience in a data center or other critical environment
- Experience training and onboarding of new team members

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at OH PLAIN CITY - 30.91 - 54.18 USD hourly