Data Center Technical Trainer (DCEO Trainer-CLT), Data Center Communities (DCC)

As a Technical Trainer you will be responsible for delivering technical training programs for the Data Center Communities (DCC) Operations teams. You will manage and conduct initial technical training programs for new hires ensuring they are properly equipped with the knowledge and skills needed to operate and maintain AWS sophisticated data center infrastructure.

Key job responsibilities
Training Program Management:
Design and deliver engaging instructor-led training sessions covering data center operations critical infrastructure systems and standard operating procedures
Manage all logistics of new hire training programs including scheduling classroom coordination and lab space utilization
Maintain and certify instructor qualifications and perform certification observations
Monitor trainee progress and address any behavioral or policy issues
Process training completions and maintain accurate training records

Learning Lab Management:
Serve as Subject Matter Expert for all lab equipment and training facilities
Maintain and optimize training spaces and equipment
Develop and implement Standard Operating Procedures (SOPs) for lab equipment operation
Create practical training scenarios that simulate real-world data center situations
Support the setup and commissioning of new training labs across different regions
Prepare lab equipment and spaces for upcoming training sessions

Program Development:
Collaborate with Subject Matter Experts to develop and update training materials
Identify and implement improvements to training content and delivery methods
Create supporting training resources and documentation
Stay current with latest data center technologies and operational practices
Gather and act on feedback from trainees managers and instructors


- Experience as a trainer and ability to manage a classroom of learners
- Bachelors degree in electrical or mechanical engineering or 2 years of in industrial electrical or mechanical systems experience
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAC units

- Experience with Learning Management Systems (LMS)
- Experience with project management
- Experience developing or delivering training programs across multiple sites or regions
- 1 years of data center engineering or 2 years of relevant work experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NC HAMLET - 79600.00 - 139300.00 USD annually