Data Center Materials Spec I (WH), Logistics and Imaging Team (LIT)

At Amazon we strive to be Earths most customer-centric company where people can find and discover anything they want to buy online. We hire the worlds brightest minds offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. Were making history and the good news is weve only just begun.

Youll join a team of associates supply chain specialists program managers operations managers and other critical partners. Youll work across the Logistics and Imaging Team (LIT) to help ensure employees receive the equipment they need to do their jobs while helping drive consistent reliable and scalable operational processes.

This role is ideal for someone who enjoys owning daily execution solving operational problems supporting frontline teams and improving how work gets done. The Operations Support position will help coordinate laptop and IT equipment workflows monitor operational health resolve blockers support escalations and ensure that service levels and customer expectations are met.

While this role will support projects and process improvement initiatives the primary focus is leading day-to-day operations. The right candidate will be comfortable balancing hands-on execution with cross-functional coordination using data to identify gaps and working with teams across operations logistics inventory IT and support functions.
The ideal candidate is organized dependable comfortable working in a fast-paced environment and able to lead through influence. They should be able to understand operational processes quickly identify areas for improvement and help implement practical solutions that improve accuracy speed and customer experience.

Key job responsibilities
- Lead and support daily IT asset operations including laptop replenishment inventory movement order flow and issue resolution.
- Monitor operational queues service levels aging work and customer-impacting blockers.
- Partner with warehouse associates IT teams operations leaders and supply chain partners to ensure work is completed accurately and on time.
- Act as an escalation point for operational issues related to asset availability fulfillment process gaps or system constraints.
- Use data and metrics to identify trends risks and improvement opportunities.
- Support process improvements that reduce defects improve throughput and create a better employee experience.
- Help document standardize and improve operational procedures.
- Coordinate small to medium-sized initiatives that improve daily operations inventory accuracy asset readiness or service delivery.
- Communicate status risks and updates clearly to stakeholders and leadership.
- Support a flexible operations environment where priorities can shift quickly based on customer and business needs.

- Experience using data and metrics to determine and drive improvements
- Experience working cross-functionally with tech and non-tech teams
- Experience supporting daily operations escalations queue management or service-level performance.

- Experience in a management/team lead function
- Experience using Microsoft Excel to manipulate and analyze data with the ability to transform data into actionable insights
- Bachelors degree or above in a related field
- Experience improving processes in a fast-paced high-volume environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Renton - 29.03 - 50.86 USD hourly