Data Analyst

At Apple we strive every single day to craft products that enrich peoples lives. Our successes are the result of skilled domain experts working in an environment which encourages creativity collaboration and re-thinking of old problems in new ways! As a member of the Satellite Connectivity Group you will work on the satellite network that enables connectivity to iPhone and Watch Ultra when off the grid without cellular or Wi-Fi coverage. Every day Apple customers use Emergency SOS Roadside assistance and Messages via satellite to stay connected when they have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services to the benefit and safety of millions of Apple device team is seeking a data analyst who will analyze operational data track the Quality of Experience and identify problems with the system to ensure an optimal user experience. This person will collaborate closely with multiple teams throughout Apple to influence how we build and operate our system. They will pull and join data from multiple sources extracting meaningful insights from large complex datasets to build a complete picture and produce actionable recommendations for improvement. The successful candidate must have a track record of diving deep into data through exploratory data analysis to uncover trends identify anomalies and understand the potential causes drawing on a solid foundation in statistics and a working knowledge of machine learning algorithms. Most importantly this candidate is a storyteller who excels at pulling multiple threads together into a cohesive and compelling narrative that motivates changes and provides context and insight. This person creates beautiful and informative graphics animations and other visual media to communicate their results. A curious creative and analytical mind that can see both the big picture and drill down into the details are critical for this role.

Partner with cross-functional teams to understand the system end-to-end analyze key metrics and answer questions about performance and user experience. nMine and synthesize data from multiple sources applying statistical methods and machine learning techniques to surface trends anomalies and actionable and maintain data pipelines to support reliable repeatable analysis. nProduce clear captivating visualizations dashboards and reports tailored to both technical and non-technical audiences. nTranslate complex findings into simple compelling narratives that motivate action and drive improvements. nInvestigate anomalies and performances issues to identify root causes and recommend solutions.

3 years experience with data analysis and synthesizing complex data sources into clear and insightful presentations with an emphasis on the story. nDemonstrated experience building analytic tools and analyzing operational data and distilling results into actionable problem-solving skills and independent thinker. nCreativity and willingness to explore new solutions and data visualization proficiency with scripting languages such as python R or with databases and query languages such as working across multiple languages and tools. nExcellent written and verbal communication skills and solid teamwork and leadership skills.

Solid understanding of statistical concepts and machine learning algorithms. nFamiliarity with using AI to improve efficiency. nExperience with BI/visualization tools. nBS or MS in quantitative field such as data science statistics applied mathematics operations research engineering or related discipline.