Data & AI Program Manager

Were hiring a Data & AI Program Manager to support a Fortune 100 technology company. This role sits at the intersection of data strategy and applied machine learning owning the end-to-end data lifecycle that fuels natural language processing (NLP) applications and large language model (LLM) development. Youll define what good data looks like for a range of NLP use cases build the guidelines and pipelines to get there and partner closely with data engineering data science and ML teams to turn high-quality annotated data into measurable model performance gains.

This is a full-time W2 position. You would be employed by Cyborg Mobile but placed with our client working full-time there and reporting to a manager there. Were looking for someone who is a self-starter self-sufficient and able to execute with little direction. This is a remote position (Washington candidates preferred). **We are not interested in working with agencies at this time**

• Conduct market and user research to understand data needs and expectations across various NLP applications and domains
• Define data specifications scope and sourcing strategy for each use case and domain
• Design judgment guidelines and instructions for data annotation validation and quality control
• Deliver datasets schemas guidelines and annotations that meet approved specifications scope and sourcing requirements
• Manage the end-to-end data annotation process
• Analyze data quality metrics (accuracy consistency coverage and diversity) and turn findings into actionable recommendations
• Implement approved data quality improvement actions
• Collaborate with client data engineers data scientists and machine learning engineers to integrate annotated data into production pipelines support LLM fine-tuning and evaluate model performance and impact
• Identify data gaps and opportunities; propose new data sources methods and features to improve data quality and model outcomes
• Communicate data vision strategy and results to internal and external stakeholders including product owners engineers researchers customers and partners
• Prepare and deliver data reports presentations and demos using client-approved formats and channels

• Experience in NLP data strategy annotation program management or a related data quality/linguistics role
• Strong understanding of data annotation workflows guideline design and inter-annotator quality control
• Familiarity with LLM training/fine-tuning pipelines and how annotated data feeds model evaluation
• Analytical mindset with the ability to translate quality metrics into concrete improvement plans
• Excellent stakeholder communication skills comfortable presenting to both technical and non-technical audiences
• Experience working in large matrixed corporate environments

• Customer centric
• Good with follow through
• Has skills to build Agents PowerBI dashboards Sharepoint list management coding agents like Codex Claude Code Github copilot