Data & AI Architect

The Data & AI Architect translates enterprise architecture into practical solution designs for trusted data products analytics predictive and generative AI agents and automation for Hawaii Mobility. Reporting to the Director Enterprise Architecture this role connects business needs to reusable solutions that engineers can build operators can use and delivery teams can support. The Architect designs data models contracts semantic and context layers and AI solution patterns with quality integration evaluation security and operational readiness built in applying Servco Digital Strategy principles and the lean guardrails set by the Director and partners with the Data Visualization Analytics & Automation function on Hawaii Mobility priorities and agreed shared work with Australia mobility music and investments.

KEY OUTCOMES:

Solution Architecture and Standards

• Translate business needs into end-to-end data and AI solution designs with workflow integration data dependencies component choices interfaces and measurable acceptance criteria. Choose analytics predictive AI generative AI agents or deterministic automation according to value reliability cost and risk.

• Apply the Directors lean architecture guardrails and Servco Digital Strategy principles. Produce usable diagrams data flows decisions and implementation guidance; escalate consequential exceptions and cross-domain dependencies.

AI Delivery and Production Readiness

• Design governed context and retrieval model inputs and features agent workflows scoped tool and API access human review fallback and audit trails for real operating scenarios.

• Define representative evaluation data and acceptance criteria for quality grounding task completion safety latency and cost. Specify MLOps and LLMOps patterns with engineering for versioning tests deployment tracing monitoring feedback rollback and support ownership.

• Supporting forward deployed resources across Servco in design build and rollout of AI solutions for example: Design guardrails and AI architecture to support Forward deployed resource development and use of Servcos data layer and AI.

Trusted Data Products

• Design reusable data models source mappings data contracts certified products semantic definitions and context layers for customer vehicle sales service parts and finance domains.

• Guide Databricks catalogs schemas Delta tables and governed access. Work with owners and stewards on quality lineage privacy retention and secure use across reporting applications and AI.

Delivery Partnership

• Work beside operators Data Engineers Analytics Engineers and application teams to prototype validate and improve designs from production and customer feedback. Teach practical patterns that teams can adopt and reuse.

• Support Hawaii Mobility and agreed cross-business work under the Director Enterprise Architecture; document decisions and retain reusable intellectual property within Servco.

QUALIFICATIONS:

Education:

• Relevant degree or equivalent demonstrated experience.

Work Experience:

• 5-8 years across data architecture data engineering solution architecture or AI engineering with strong hands-on modeling and solution design.

• Experience delivering production data AI or automation integrated with workflows including evaluation monitoring and operational controls.

Skills:

• Databricks Unity Catalog Delta Lake SQL and working Python skills; proven data contracts mappings and reusable data products.

• Practical systems thinking across business workflows integration security privacy lineage and supportability; able to explain tradeoffs to engineers and operators.

• Retrieval-augmented generation agent orchestration semantic or feature layers model and agent evaluation Azure and vertically integrated retail or mobility experience. (Preferred)

About Servco:

At Servco were committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California and of course Hawaii Team Servco is a collective of over 2000 like-minded individuals guided by our four Core Values of Respect Service Teamwork and Innovation. For over 100 years we have been dedicated to superior service to both our customers and team members. We look forward to helping you create Life:Moments that matter to you.

Interested

Visit to apply online or email us at .

Equal Opportunity Employer and Drug-Free Workplace