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Cybersecurity Production Support Engineer Hybrid

USDC


Job Location:

Charlotte, VT - USA

Hourly Salary: USD 33 - 41
Posted: 9 October 2026 (10 hours ago)
Application Deadline: 6 January 2027
Vacancies: 1 Vacancy

Job Summary

Genesis10 is currently seeking a Cybersecurity Production Support Engineer - Hybrid position with a Global Financial Institution located in Charlotte NC Plano TX and Pennington NJ. This is a 12 month contract opportunity.

This position is part of a Production Services team responsible for end-to-end client-facing infrastructure support. The ideal candidate will manage and optimize SIEM/SOAR platforms primarily Splunk for advanced threat detection automation and incident response. This role involves collaborating with IT teams to build detection rules automation playbooks and dashboards to strengthen the security posture in a fast-paced FinTech environment.

Responsibilities:

  • Monitor respond to and manage incidents to restore services and identify root cause
  • Manage configure and optimize SIEM/SOAR platforms primarily Splunk
  • Develop detection rules dashboards and automation playbooks
  • Monitor and analyze security events to identify threats and reduce response times
  • Resolve high-priority cybersecurity incidents and conduct post-incident reviews
  • Coordinate cross-functional teams during production outages
  • Lead critical outages and recover services quickly

Requirements:

  • 5 years of Cybersecurity Production Support or Security Operations experience
  • Strong experience supporting critical production environments
  • Expertise in incident management problem management and change/release management
  • Experience working in 24x7 operational environments
  • Mid-level experience in SIEM/SOAR administration and security operations
  • Strong hands-on knowledge of Splunk (searches dashboards alerts playbooks)
  • 5 years of production support experience with MFA technologies Splunk Window OS SQL/Oracle DB and Unix/Linux
  • Excellent knowledge of Identity Authentication and Access Management (IAM) domain
  • Expert level of Linux experience and well-versed in Splunk queries
  • Well-versed with ITIL framework
  • Must be available for on-call coverage and willing to work off-hours as needed
  • Must be willing to work on-site 3 days a week
  • Excellent communication skills

Desired skills:

  • CISSP or other equivalent Information Security domain certifications
  • Experience with Tower or BladeLogic
  • Strong understanding of network technologies

Pay range: $33.41 - $41.41 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years Genesis10 puts thousands of consultants and employees to work across the United States every year in contract contract-for-hire and permanent placement roles. With more than 300 active clients Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles Genesis10 offers the benefits listed below. If this is a perm-placement opportunity our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

  • Access to hundreds of clients most who have been working with Genesis10 for 5-20 years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced caring recruiting team (more than 7 years of experience on average.)
  • Behavioral Health Platform
  • Medical Dental Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas NYC SF and Illinois)

For multiple years running Genesis10 has been recognized as a Top Staffing Firm in the U.S. as a Best Company for Work-Life Balance as a Best Company for Career Growth for Diversity and for Leadership amongst others. To learn more and to view all our available career opportunities please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.


Required Experience:

IC