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Customer Support Representative
Job Location:
Hourly Salary:
Experience Required:
Posted:
23 September 2026 (10 hours ago)
Posted:
Application Deadline:
21 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
This is a remote position.
The Customer Support Representative is responsible for all aspects of customer care ensuring the highest level of professionalism and customer service. This role involves answering customer questions via phone and email addressing and resolving customer issues entering orders into the system and following up to ensure customer satisfaction. The representative follows established procedures to provide answers or refers calls to appropriate staff handling typical questions focused on order status product information account status pricing and services.
Requirements
* High School Diploma or GED
* Strong customer service experience
* Answering inbound customer phone calls
* Maintain a positive empathetic and professional attitude toward customers at all times
* Striving to receive consistent positive review from customers
* Accurately uploading/emailing customer orders daily
Benefits
* Health insurance
* 401(k) matching
* Vision insurance
* Dental insurance
* Paid holidays
Required Skills:
* High School Diploma or GED * Strong customer service experience * Answering inbound customer phone calls * Maintain a positive empathetic and professional attitude toward customers at all times * Striving to receive consistent positive review from customers * Accurately uploading/emailing customer orders daily
Required Education:
High School Diploma or GEDStrong customer service experience
