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Customer Support Representative-II

LanceSoft


Job Location:

New York City, NY - USA

Hourly Salary: USD 1 - 24
Posted: 24 October 2026 (9 hours ago)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary

Description
Job title:Customer Support Representative-II
Payrate: $23- $24/hr. on W2 (All Inclusive)
Remote (RE USA CT NYC METRO)
Schedule: Wed - Sun 40 hours a week (weekend availability is 100% required). EST hours/time zone
Duration: 4 Months

Description

  • You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client.
  • You will execute and provide feedback on standard operating procedures master internal tools and interact with customers merchants and Dashers on a regular basis.
  • Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
  • You will be an active contributor to helping launch new pilot initiatives as we test and build this business.

Preferred Qualifications:

  • excellent verbal communication
  • attention to detail
  • ability to adapt to changing contexts
  • last-hour logistics or delivery customer service experience

Nice to have:

  • experience with Slack
  • bilingual in Spanish

Required Experience:

Unclear Seniority


About Company

LanceSoft is a global workforce solutions company connecting businesses with top talent across industries and geographies.

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