Customer Support Coordinator

Element has an opportunity for a Customer Support Coordinator. This role is a key function in servicing our clients by ensuring flexibility and responsiveness to their demands delivering efficient and excellent performance. The Project Manager has daily responsibility to technically supervise testing operations and give clear technical guidance as necessary across a wide range of the laboratorys testing capabilities.

Salary: $28- $32/hr DOE

3 years of customer service experience preferred.
Bachelors Degree preferred.
Kind and amiable demeanor.
Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect.
Proficiency in Microsoft Applications (Outlook Word Excel PowerPoint).
Ability to read and interpret documents such as customer quotes / contracts marketing materials drawings and customer testing specifications.
Ability to solve practical customer problems.
Experience in interpreting testing procedures and requirements desired.

Element is one of the fastest growing testing inspection and certification businesses in the world. Globally we have more than 9000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to Make tomorrow safer than today.

When failure in use is not an option we help customers make certain that their products materials processes and services are safe compliant and fit for purpose. From early R&D through complex regulatory approvals and into production our global laboratory network of scientists engineers and technologists support customers to achieve assurance over product quality sustainable outcomes and market access.

While we are proud of our global reach working at Element feels like being part of a smaller company. We empower you to take charge of your career and reward excellence and integrity with growth and development.

Industries across the world depend on our care attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.