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Customer Support Agent
Job Location:
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
23 September 2026 (7 hours ago)
Posted:
Application Deadline:
21 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Were looking to hire support agents to handle incoming calls and emails. The job will be five days a week full-time (40 hours).
Job Responsibilities:
Achieve and maintain an excellent reputation with our client base
Work to ensure satisfaction of our clients
Provide excellent email phone and live chat based support
Schedule and provide client walkthroughs or training sessions upon client request
Job Requirements:
Customer service experience
Strong computer skills
Ability to use proper spelling punctuation and grammar when writing emails
Good communication skills on the phone
Self-starter that is both reliable and committed
Ability to quickly learn a number of new websites and software programs
Software and website support desired
This is a remote position.
Job Responsibilities:
Achieve and maintain an excellent reputation with our client base
Work to ensure satisfaction of our clients
Provide excellent email phone and live chat based support
Schedule and provide client walkthroughs or training sessions upon client request
Job Requirements:
Customer service experience
Strong computer skills
Ability to use proper spelling punctuation and grammar when writing emails
Good communication skills on the phone
Self-starter that is both reliable and committed
Ability to quickly learn a number of new websites and software programs
Software and website support desired
This is a remote position.
Required Experience:
Junior IC
About Company
Home page for Greenshades Software. Empower your employees with exceptional payroll, tax and HR automation solutions.
