Customer Support 2.0
Job Location:
Monthly Salary:
Experience Required:
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Job Summary
Key Responsibilities:
Handle inbound and outbound customer service calls on behalf of various clients
Provide accurate courteous and efficient service
Enter customer information into internal systems with attention to detail
Follow up with customers when necessary
Maintain performance standards and qualify for growth opportunities
Requirements
High school diploma or equivalent
Strong communication and interpersonal skills
Reliable internet and a quiet workspace
Basic computer proficiency (Microsoft Office typing etc.)
Flexibility to set your own hours including evenings and weekends
Technical Requirements (Required Before Starting Work):
Windows 11 operating system
16 GB RAM (required for top clients)
Desktop or laptop (no Chromebooks or Macs)
Dual monitors (not needed at the time of application submission)
USB noise-canceling headset
Hardwired internet connection
Benefits
Start at $12$15/hour
Advancement opportunities based on performance
100% remote work
Supportive and professional virtual team
Required Skills:
Excellent communication skills and a friendly demeanor A passion for helping others and exceeding customer expectations Ability to multitask and prioritize in a fast-paced environment Proficiency in written and spoken English (additional languages are a plus) Previous customer service experience is preferred but not required
