Customer Service Student Services Representative (Part-Time)

Customer Service / Student Services Representative (Part-Time)

Job Title: Customer Service / Student Services Representative (Part-Time) Employment Type: Part-Time Location: On-Site Schedule: Flexible Evenings/Weekends Available Experience Level: Entry Level

HireFrontier is seeking a Part-Time Customer Service / Student Services Representative to serve as a first point of contact for students clients and visitors. This customer-facing role combines customer service student support and administrative coordination in a fast-paced people-first environment.

• Answer phone email and in-person inquiries with professionalism and accuracy

• Provide information and support to students regarding services programs and resources

• Resolve customer service issues and escalate complex cases appropriately

• Maintain accurate records of interactions in the customer service system

• Assist with scheduling intake forms and general office support

• Uphold a welcoming service-oriented atmosphere

• Currently enrolled in college or a recent graduate

• Excellent interpersonal and customer service skills

• Strong verbal and written communication abilities

• Ability to multitask in a fast-paced environment

• Basic computer proficiency (MS Office email systems)

• Prior customer service hospitality or student services experience

• Experience with CRM or ticketing software

• Bilingual candidates encouraged to apply

• Competitive hourly wage

• Flexible part-time scheduling around coursework

• On-the-job customer service training

• Opportunity to build transferable career skills

HireFrontier partners with organizations to place reliable service-minded students into part-time customer service and student support roles that fit their academic life.

Apply now through ZipRecruiter to join HireFrontier as a Customer Service / Student Services Representative.

Required Skills:

Information TechnologyAdministrationHuman ResourcesCustomer Service