Customer Service Return Agent

Ready to elevate your customer service game At SIXT youll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly youll be at the heart of creating top-notch rental experiences. Enjoy flexible hours endless growth opportunities and an hourly pay of $18.

YOUR ROLE AT SIXT

• You welcome all customers upon arrival delivering a friendly and professional return experience that leaves a lasting impression
• You inspect rental vehicles for damage fuel levels and mileage discreetly handling findings and directing issues to the appropriate channels
• You complete return transactions accurately and advise customers on final rental charges ensuring a clear and customer-focused process
• You promote additional SIXT products and services where applicable turning every return into a brand experience
• You identify and tag vehicles for maintenance and ensure they are moved to the correct location
• You work in various weather conditions and are willing to take on additional tasks to support business needs

YOUR SKILLS MATTER

• Education & Experience You have a high school diploma or GED at least 1 year of customer service experience and ideally a background in sales service or hospitality
• Licenses & Authorization You are at least 18 years old hold a valid drivers license with a clean driving record and are authorized to work in the United States without requiring sponsorship
• Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
• Work Hours & Travel You can work 40 hours per week including day or evening shifts and are open to travel (510%) some of which may be by airplane
• Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

WHAT WE OFFER

• Comprehensive Benefits Package Enjoy healthcare coverage (medical dental vision) life insurance critical illness hospital indemnity and pet insurance along with a 401k plan to secure your future
• Paid Time Off & Holidays Benefit from PTO sick leave and receive time and a half for working on public holidays
• Employee Assistance Program Access support whenever needed through our Employee Assistance Program
• Exclusive Employee Rentals Benefit from employee-only rental rates with family rental options and exclusive discounts for employees
• Uniform & Perks Receive a uniform with weekly dry cleaning always ensuring a professional appearance

Additional Information :

All your information will be kept confidential according to EEO guidelines.

About us:

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work :

No

Employment Type :

Full-time