Customer Service Representative
Wheeling, IL - USA
Job Summary
Join AGI as a Customer Service Representative where youll play a key role in shaping our customer experience. Youll be part of a dynamic team that values clear communication and proactive outreach. We believe in empowering you with the tools and training you need to succeed. Whether youre scheduling appointments or identifying customer needs your efforts will make a real impact. Youll start with competitive pay and can earn up to $60000 annually thanks to performance-based bonuses.
Were committed to your growth. As an entry-level opportunity youll receive comprehensive training in customer communication appointment scheduling and more. We offer a clear path for career advancement with opportunities to move into customer acquisition sales and leadership roles. At AGI we celebrate dedication and teamwork ensuring that you feel supported every step of the way. If youre ready to grow with us wed love to hear from you.
- Speak with prospective and existing customers
- Provide information about available services and programs
- Ask qualifying questions
- Update customer information
- Follow up with prospective customers
- Help schedule qualified appointments
- Maintain accurate notes and records
- Participate in training and coaching
- Experience in customer service or a related field is preferred.
- Ability to communicate clearly and effectively with diverse audiences.
- Proven track record of maintaining accurate records and notes.
- Strong organizational skills to manage multiple tasks and priorities.
- Ability to ask insightful questions to understand customer needs.
- Comfortable with technology.
- Proven ability to work collaboratively in a team environment and independently when needed.
Required Experience:
Unclear Seniority
About Company
AGI, Arab Group Investments, is a reputable real estate company that has successfully and strongly established itself in the Egyptian market. Founded in 1984, AGI started with the sole aim of delivering unique real estate projects to customers. AGI has been dedicated to establishing l ... View more