Customer Service Representative

E.H. Wolf & M.A. Wolf Trucking is a trusted provider of fuel and lubrication products. We pride ourselves on a workplace built around our core values and a commitment to delivering exceptional service to our customers.

Were looking for individuals who enjoy helping customers solving problems and working as part of a team. If you have a strong work ethic excellent communication skills and a desire to positively impact others wed love to hear from you.

Position Overview

As a Fuel Customer Service Representative youll serve as an important point of contact for our customers helping them place orders answer questions manage account information and ensure they receive exceptional service.

This position works closely with customers drivers and other team members to keep operations running smoothly while providing a positive customer experience.

Hours: Monday - Friday 7:00 a.m. - 3:30 p.m.

What Youll Be Doing

• Assist customers via phone email and other communication channels
• Take fuel and service orders and provide product information
• Maintain accurate customer information within company systems
• Monitor and manage autofill customer accounts to ensure timely deliveries
• Process and maintain pricing information within company software
• Set up and monitor fuel contract gallon usage
• Maintain truck maintenance and testing schedules for the fuel department
• Provide backup support to other team members when needed
• Assist with special projects and additional duties as assigned

What We Offer

• Competitive pay
• 100% 401(k) match up to 5% starting on your first day
• Health dental and vision insurance
• Paid Time Off (PTO)
• Paid holidays
• A team-focused work environment
• Opportunities for growth and development

What Were Looking For

• High school diploma or equivalent
• Customer service experience
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Strong attention to detail
• Ability to solve problems and think critically
• Proficiency with Microsoft Office and other computer systems
• Ability to work effectively in a fast-paced environment

• Experience in fuel transportation logistics or a related industry
• Experience working with customer account management systems

Why Join Wolf

At E.H. Wolf & M.A. Wolf Trucking we believe our success starts with great people. We are committed to creating a workplace where employees are supported respected and empowered to make a positive impact on our customers and one another.

Equal Opportunity Employer

E.H. Wolf & Sons and M.A. Wolf Trucking are proud equal opportunity employers. Employment decisions are made without regard to race color religion sex national origin age disability marital status veteran status sexual orientation genetic information or any other protected characteristic under applicable law.