Customer Service Representative

• Providing exceptional customer service by responding to inquiries and resolving issues via phone email and in person.
• Managing customer orders and ensuring timely delivery of products.
• Collaborating with the production team to ensure accurate printing requirements are met.
• Maintaining customer records and updating information in the database.
• Assisting customers with product selection and customization options.
• Handling customer complaints and escalating issues as needed.

• High school diploma or equivalent.
• Excellent communication skills both verbal and written.
• Strong attention to detail and problem-solving abilities.
• Proficiency in computer systems and software including Microsoft Office.
• Ability to work effectively in a fast-paced environment.

Minimum of 1-2 years of experience in customer service or related field.

Salary Range: $25 - $30 per hour

Benefits: Health insurance retirement plans paid time off and opportunities for career growth.