Customer Service Representative
Job Location:
San Antonio, TX - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Job Description
Customer Service Representative
Job Summary
Seeking a dedicated and organized Customer Service Representativeto join a team. This role is ideal for someone who thrives in a business-casual non-micromanaged environment and is eager to grow within a well-established company. The position involves supporting accounts ranging from 1 to 250 trucks ensuring accuracy in paperwork quoting and database management.
Compensation Package
- Base Salary: $40000 - $45000 annually
- Total Compensation: $55000 - $60000 annually (including monthly incentives based on book of business)
- Benefits:
- Employee stock purchase program
- Comprehensive training and licensing support (P&C license covered by the company)
- Limited travel covered by the company
Responsibilities
- Review and process paperwork from producers.
- Bind policies and ensure database accuracy.
- Handle applications quotes and proof of insurance issuance.
- Collaborate with finance and accounting teams.
- Utilize AMS and EPIC software for daily operations.
- Support accounts ranging from 1 to 250 trucks.
- Maintain a paperless workflow using e-pay systems.
Qualifications/Requirements
- Education: High school diploma or GED required.
- Experience: No prior insurance experience required; candidates from carrier or captive backgrounds are welcome.
- Licensing: Willingness to obtain a P&C license within 60 days of employment (company-sponsored).
- Technical Skills: Familiarity with AMS and EPIC software preferred.
- Soft Skills:
- Dedication to excellence.
- Strong organizational skills.
- Driven and motivated to succeed.
#LI-AM2
Required Experience:
Unclear Seniority
About Company
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