Customer Service Representative

Clerical/Administrative Support
Req #: 90375

Work Schedule

Summary:
The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs providing specific information and assistance to ensure needs are met.

Required Minimum Knowledge Skills and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: One year of experience in a healthcare setting preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave flexible work options student loan assistance professional development opportunities and well-being resourcesso you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our offer of employmentwill depend onqualificationssuch asskills relevant experience education certificationsand otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $18.73to $21.92 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay MaineHealth offerscomprehensivebenefits recognition programs career growth opportunities andwhere applicableshiftdifferentials or other incentives.

If you have questions about this role please contact

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @. If you suspect fraudulent activity please report it immediately to

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maines Employer Surveillance Statute prospective care team members are notified that MaineHealth may monitor collect record review or retain information related to the use of its systems networks applications files data communications platforms (including notified recordings) smart badges building access company vehicle GPS data business calls and workplace security cameras.