Customer Service Representative One Inside Sales I

• Responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service.
• Requires an intimate knowledge of the products or services being sold. Great communication skills and sales experience is required.
• Establishes and maintains a high level of customer satisfaction.
• Consistently meets or exceeds weekly and monthly goals by using sound telephone skills.
• Identifies opportunities to upsell.
• Handles inquiries with regard to product pricing customer relations and complaints.
• Responsible for handling and resolving customer inquiries accurately and in a timely fashion.
• Pays close attention to details.
• Responsible for maintaining and updating customer files.
• Manage a high volume of phone calls (majority inbound) and provides a response to all callers while maintaining a high quality of service and performance standards.
• Facilitate sales of all services according to company requirements.
• Performs follow up for all outbound calls.
• Must demonstrate a commitment to provide the highest quality of service to the customer.
• Must be competitive and be driven.
• Listen to individuals on the telephone while at the same time navigating screens and entering the information they provide.

• High School graduate / GED
• Strong communication skills - verbal and written
• Attention to detail and accuracy
• Explain product and service offerings to new customers (telephone text & email)
• Proficiency with the all Microsoft Office platforms
• Assist in executing marketing initiatives (trade shows and special events)

• Must have a valid VA Drivers License
• Ability to pass a drug screening
• Willingness to undergo a background check

• Competitive compensation plan to include incentives and bonus structure
• Opportunities for advancement and career growth
• Employee discounts on services
• Fun and engaging work culture and environment

1. Enjoy working outdoors

2. Self-starter and highly motivated

3. Can work independently

4. Enjoy engaging with clients

1. Nationally recognized brands

2. Competitive pay

3. Safe working environment

4. Team atmosphere

Our mission is simple:

Help protect families from mosquitoes ticks and other pests and the diseases they carry.

The best part Theres no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The Mosquito Authority / The Pest Authority Corporate.