Customer Service Representative

The Customer Service Representative at Harris Computer will be responsible for providing exceptional customer service to clients in various sectors. The role involves resolving customer inquiries providing product information and ensuring customer satisfaction.

• Responding to customer inquiries via phone email and in-person
• Providing technical support and troubleshooting for software products
• Ensuring timely resolution of customer issues
• Maintaining accurate customer records and documentation
• Cross-selling and upselling products and services
• Collaborating with internal teams to improve overall customer experience

• Minimum of 1 year of experience in customer service or a related field
• Excellent communication interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills
• Proficiency in computer systems and software applications

• 2 years of customer service experience
• Experience in the software or technology industry

The salary for this position ranges from $20 to $45 per hour depending on experience and qualifications. The role also offers benefits such as health insurance paid time off and opportunities for career growth within the organization.

Required Skills:

Strong problem-solving skillsProficiency in computer systems and software applicationsExcellent communication interpersonal skillsAbility to multitask and work in a fast-paced environment