Customer Service Representative
New York City, NY - USA
Job Summary
As a Customer Service Representative for our team youll be the first person our customers come into contact with. On a typical day youll answer questions process orders answer questions and provide accurate information across multiple channels.
Provide clear and accurate information about products or services
Troubleshoot problems and offer appropriate resolutions
In your role as a Customer Service Representative your goal should always be to deliver the best customer service experience possible keeping our clients happy.
Maintain records of customer interactions including sales comments and complaints
1 years of Customer Service Representative experience
High school diploma
Proficient with computers and CRM software
Excellent communication skills
Superb customer service time-management and multitasking skills