Customer Service Representative

Pay: $17.00$19.00 per hour
Job Type: Full-time contract
Location: On-site

We are hiring customer-focused representatives to assist callers with reservations scheduling account updates and general travel-related questions. Paid training is provided and previous travel experience is not required.

Day Schedule: Monday through Friday 9:00 AM4:00 PM
Evening Schedule: Monday through Friday 3:00 PM10:00 PM
Weekend Schedule: Saturday through Tuesday 9:00 AM6:00 PM

• Answer incoming calls and assist customers with questions or service requests
• Help with reservations scheduling changes and account information
• Review customer concerns and provide clear accurate solutions
• Explain policies services and next steps
• Enter notes and update customer information in the system
• Transfer or escalate issues that require additional support
• Follow established procedures while maintaining a professional approach
• Work with supervisors and team members to manage daily call volume
• Maintain dependable attendance and arrive ready for each scheduled shift

• Clear and professional phone communication
• Comfortable working with customers in a call-based environment
• Basic computer typing and data-entry skills
• Ability to learn new software and follow instructions
• Strong listening and problem-solving skills
• Patient dependable and detail-oriented
• Able to work independently and as part of a team
• Must be at least 18 years old

Experience in customer service hospitality retail sales office support or a call center is helpful but not required.

• Weekly pay
• Paid training
• Set schedule options
• Opportunity to earn commission
• Support from an experienced team
• Opportunity for continued growth

Submit your current resume and include the schedule you are available to work.

Learn more about Sparta Networking and view additional openings at .

Sparta Networking is an equal opportunity employer. Qualified applicants will receive consideration without regard to race color religion sex pregnancy age national origin disability genetic information sexual orientation gender identity veteran status or any other status protected by law.