Customer Service Representative

Dutuc bridges brand strategy content campaigns and growth under one calm memorable identity. Above the water sharp marketing. Underneath relentless execution.

We are seeking a Customer Service Representative to assist customers with questions requests and general service needs. This role is ideal for someone who enjoys helping people and can communicate clearly while maintaining a positive and professional attitude.

• Respond to customer questions and service requests
• Provide information about products services and promotions
• Listen to customer concerns and assist with appropriate solutions
• Follow up on customer requests when necessary
• Document customer interactions and relevant feedback
• Assist customers during promotional activities and events
• Communicate customer needs to the appropriate team members
• Maintain a positive and professional customer experience

• High school diploma or equivalent
• Strong communication and listening skills
• Friendly dependable and customer-focused
• Professional approach to problem solving
• Ability to stay organized in a fast-paced environment
• Previous customer service retail or hospitality experience is helpful but not required

• Paid training
• Professional development opportunities
• Supportive team environment
• Career advancement opportunities
• Hands-on customer service experience
• Competitive compensation