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Customer Service Representative (Level III)

Iconma Portal

Job Location:

Pennington, NJ - USA

Hourly Salary: USD 15 - 20

Posted: 24 October 2026 (18 hours ago)

Application Deadline: 21 January 2027

Vacancies: 1 Vacancy

Job Summary

Our client a Banking company is looking for a Customer Service Representative (Level III) for their Pennington NJ/Hopewell NJ location.

Responsibilities:

Business and Monetary Control (BMC) provides service support by assisting with inquiries related to Financial Transaction paperwork Account Balance and Activity Letters of Authorization and Employee stock options.
Provide clients and/or internal partners with clear complete and accurate responses to their questions and inquiries at point of call
Deliver quality service by providing effective and efficient operations support for the assigned areas internal business partners and/or external customers and potential clients
Manage risk by accurately authenticating clients fully adhering to policy / procedures and proactively identifying and escalating potential risk
Navigate through multiple applications and tools to understand policy / procedures gain clarity on various products / services and research and resolve issues with client accounts
Display passion commitment and deliver an experience that improves our customers financial lives

Why Should You Apply