Customer Service Representative
Job Location:
Las Vegas, NV - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
- Competitive compensation
- Lots of training working alongside our lead CSR who has been with the team for a while
- Hard work collaboration humanity fun and laughter
- Career path development
This is a full-time position on a set schedule of 8:00 AM to 5:00 PM Monday through Friday. Reliable attendance and punctuality are required and youll be expected to arrive on time for every scheduled shift.
More than anything we want a highly collaborative and dependable CSR who is driven by the chance to contribute to the success of a local business. We are a small passionate and fast-paced team that is fully invested in our companys success and we value contributions from every team member. We expect professional courteous communication on every call and every customer interaction.
- Serve as the main point of contact for our customers handling a high volume of calls as well as in-person visits.
- Convey to customers our expertise in products services and capabilities.
- Serve as an external key educator to our community and customers.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints.
- Enter orders accurately in Printsmith and Printspeak follow written procedures and keep track of open jobs.
- Determine charges for services requested collect deposits or payments or arrange for billing.
- Attract potential customers by answering product and service questions and suggesting other products and services.
- Reliable attendance and punctuality.
- Professional courteous phone presence in a high-volume call environment.
- Customer service experience including assessing customer needs and meeting service quality standards.
- Ability to build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Ability to accurately enter orders and follow written procedures. We train you on our software Printsmith and Printspeak.
- Desire to continuously look for ways to help people.
- Problem-solving skills including weighing alternative approaches to find the best solution.
Apply today!
At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Required Experience:
Unclear Seniority
About Company
AlphaGraphics is an international franchisor that offers printing services, marketing solutions, graphic design and custom business sign and banner production.
